Hospital turnaround stems doctor defections

This academic hospital was experiencing declining volumes and had become unprofitable. Physicians were leaving. Bain developed a turnaround strategy that included quick wins to stabilize the situation and focused the company on three strategic market segments. The plan reversed the tide of physician departures and resulted in significant financial improvement.

Academic Medical Center (AMC) was experiencing declining volumes and had become unprofitable
Employed physicians were departing due to growing distrust of the hospital administration
Lack of profitability was creating a negative cycle of under-investment and further losses

Next Approach

Identify a few pockets of attractive business to focus the organization