Streamlined order-to-cash improves profitability
A medical device manufacturer and provider had a complex order fulfillment process. Bain analyzed the current order-to-cash process, then redesigned and streamlined it, leading to a 13 percent increase in profitability.
- MedDeviceCo is a medical device manufacturer and provider that offers two major product lines to two types of settings:
- Standard care, including acute and extended facilities
- Order fulfilment process was complex due to the variety of payor groups, care settings, and reimbursement requirements
- MedDeviceCo needed to streamline their order fulfillment process to be more effective and efficient
Next Approach
Bain recommended redesigning and streamlining major order fulfillment processes:
Next Results
Result: Improved profitability by more than 13 percent by year 4:
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