Richard Fleming is a partner in Bain & Company's New York office. He leads Bain’s Americas Results Delivery® practice. He is also an expert in Bain's Financial Services practice with particular expertise in the Banking and Insurance sectors.
He has more than 20 years of management consulting experience, advising business leaders on their biggest opportunities and challenges.
Within the financial services sector, Richard co-leads Bain's global digital banking initiative. He has worked extensively with banking, insurance and wealth management companies. He holds deep expertise in strategy, performance improvement, customer experience and transformative change.
Richard has worked across a number of additional industries including manufacturing, pharmaceuticals, restaurants, airlines and telecommunications.
He has applied his strategy consulting expertise globally, having served clients in the United States, Australia, the United Kingdom, Malaysia, Singapore and Japan.
Prior to joining Bain in 2001, Richard worked for two other global consulting firms.
He earned an MBA from Australian Graduate School of Management and a BA with Honors in physics from Oxford University.