Will Poindexter is a partner in Bain & Company's Chicago office. He is a leader in Bain's Information Technology, Retail, Financial Services and Digital practices.
He has more than 15 years of management consulting experience, working with leading companies to address their most pressing strategic issues.
Will is passionate about working with clients on topics at the intersection of business and technology, which are increasingly driven by digitization and the omnichannel integration of the customer experience. He advises clients on the transformation of the traditional technology operating model, working with executive teams across business and IT.
He holds deep expertise in technology strategy and IT performance improvement, merger integration and technology operating model design. He has worked extensively with specialty and big box retailers and financial service firms across insurance, banking and capital markets, placing emphasis on the role that technology plays in integrating the customer experience across physical and digital channels.
Prior to joining Bain in 2009, Will was a senior manager in the Financial Services practice of another management consulting firm focused on technology strategy and management issues.
Will received his MBA from the Tepper School of Business at Carnegie Mellon University. He holds a BS in Mechanical Engineering from North Carolina State University.
Featured videos of Will Poindexter
Bain Partner Will Poindexter discusses important Information Technology topics.