Bain's operating values truly define the people at our firm. Bain employees project these values every day in their client and team interactions.

• Bain people exhibit a passion for results. The desire to make a difference in all our endeavors permeates our culture.

• We adopt a practical "at cause" approach. We assume personal responsibility for addressing issues within the firm or at the client. We maintain a positive and constructive approach, even during difficult times.

• We possess a one-team attitude. We are committed to successful teaming, both with the client and internally. There is no "us vs. them."

• We maintain an openness to the 1% possibility. We encourage tolerance for each other's opinions. We listen and are open to the possibility that our current beliefs are wrong.

• Trust, respect and support are critical in all interactions. We value our clients and colleagues as individuals, making an effort to understand their personal needs and never denigrating them. We interact based on the assumption that we are all acting in a reliable and trustworthy manner. We support others in the common effort to create change and develop professionally.