Future of TV not changing as fast as you think
Bain & Company press release 09/12/07

FOR IMMEDIATE RELEASE

Contact: Cheryl Krauss   
Bain & Company             
Phone: +1 646-562-7863
cheryl.krauss@bain.com

Frank Pinto                     
Mobile: +1 646 732 1412
frank.pinto@bain.com    

Future of TV not changing as fast as you think

EUR123bn Video Content Market to grow at 4-6% per year through 2012, but major shifts to
very different future underway -- new Bain & Company study

London - September 12, 2007- European consumers are set to benefit from new digital content formats and interactive applications over the next few years, but only 20% of viewing will be "on demand" by 2012, according to findings released today by global business consultancy Bain & Company.

The Digital Video Consumer, Transforming the European Video Content Market explains how the market is evolving as iPods, mobile phones and computers are increasingly being used to download video content.

The European video content market, currently worth EUR123bn, is growing at 4-6% per year. The study says Europe is moving towards a mass market for new digital video platforms and on-demand consumption. Technology evolution, innovation and competition will deliver to the consumer unprecedented power and choice about what they watch, when and how.

However, the study cites six main reasons for the staying power of traditional television in Europe in what is described by the authors as an "Evolving" scenario:

  • Watching television is very different than surfing the Internet - a 'lean back' versus a 'lean forward' experience - and there is little evidence that Internet usage is cannibalizing television viewing today (average TV viewing is over 3.4 hours per day and still growing in most European markets);
  • Though alternative technology will continue to offer the consumer improved video content viewing options over the next five years, it will take time to catch up with the 'lean back' experience of traditional television. In particular, video on demand (VOD), based on television (or IPTV) will likely offer a superior experience to Internet-based VOD for most or all of the period, while wide availability of PVRs and high definition TV will raise the bar even further;
  • Youth behaviour is changing, with viewing habits shifting towards new Internet VOD models, but the impact will be limited through 2012, with most changes not being felt for 10 to 15 years, as demographic changes take time to flow through and because experience suggests that only some youth behaviour carries forward into later life;

  • Content creators are unlikely to actively promote Internet-based on-demand platforms at the expense of television-based platforms, but, they are likely to experiment with all channels in getting content to their consumers;
  • Industry players (content creators, content aggregators and distributors) will demonstrate success in rethinking and adapting their business models;
  • Regulatory framework that emerges over the next several years will likely follow market trends rather than aggressively steering toward a desired outcome.

    The study finds that of the EUR123bn generated in revenues, companies are earning EUR17bn in profits (as measured by EBITDA, or 'earnings before interest, taxes, depreciation and amortization'). The authors suggest that the makeup of profits in 2012, and beyond, may look dramatically different than today depending on actions taken now by industry players in rapidly changing marketplace.

    "While the migration toward the digital video age in Europe may face some headwinds, this is no time for industry players to put their strategies into low gear," said Michele Luzi, head of Bain & Company's European Telecommunications, Media and Technology Practice, and study author. "All aspects of the video content value chain are being disrupted, with new risks forming at every juncture."

    Though the study finds the "Evolving" scenario to be the most probable future, the authors put forth two additional, though less probable, alternative futures. The "Next generation" scenario, which the authors consider to be the natural next step of "Evolving" is highly skewed towards on-demand and new platforms. In the "Free ride" scenario, established business models collapse but are not adequately replaced by viable new models, with a resulting reduction in returns and investment along the value chain.

    Implications for the Industry
    The study highlights several imperatives for industry players along the video content value chain:

    Content Creators - the challenge for content creators is to stay focused on improving content quality and serving their target audiences. They'll need to explore a new sales model - selling directly to consumers over the Internet - and develop an ability to put their content on all media platforms while maintaining established, low-risk moneymaking outlets. While the priorities are clear, content creators are expected to be cautious. There are the opportunities for staggered releases of content on different media platforms - such as making already-aired television shows available on websites and mobile devices - but content creators will want proof that there is substantial viewer interest in new formats.

    Content Aggregators - must learn how to compete in the VOD market, where empowered consumers will increasingly watch their favourite television shows when they want - and not when broadcasters schedule them. A key to success will be making it easy for viewers to find their programs amid hundreds of choices, while at the same time offering quality programming to build and maintain consumer loyalty.

    Content Distributors - will have to be both adept content operators and innovators. They must continue operating existing services efficiently, while creating new ones, especially VOD.  Otherwise, established distributors will find it hard to compete against emerging distribution alternatives. The key will be innovating products and services based on compelling content, and technology that improves the customer experience at an attractive price. Just like content aggregators, distributors will learn that a competitive VOD offering is a powerful vehicle for retaining customers.

    "European demand for mass-market digital content has yet to emerge in any scale," added James Hadley, Bain partner and co-author of the study. "But there is clearly evidence that digital content industry players risk an uncertain future by not adapting their business models to the changing environment."

    Editor's note: To receive a copy of The Digital Video Consumer: Transforming the European Video Content Market, or to arrange an interview with Michele Luzi or James Hadley, please contact Cheryl Krauss at email: cheryl.krauss@bain.com or +1 646-562-7863 or Frank Pinto at email: frank.pinto@bain.com or +1 917-309-1065.

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