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The new science of sales force productivity
Harvard Business Review 09/06/06
by Diane Ledingham, Mark Korvac, and Heidi Locke Simon

Today, the savviest sales leaders are dramatically changing the way they run their groups. They are able to respond to new market environments, expand their lists of target customers, and help existing reps sell more. The data, tools, and analytics that companies are increasingly using to improve their sales forces will not only help top performers shine, but they will also help drive sales force laggards to the middle of the curve.

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