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Even as digital reduces demand for paper it creates new opportunities in product, supply chain and customer innovation.
New technologies are poised to revolutionize the property and casualty industry.
Last year marked the third year in a row that Asia-Pacific private equity performed at historic or near-historic levels.
Big consumer goods companies are heeding the digital call, yet progress lags priorities.
With much of the growth now coming from online sales, brands need to follow four basic rules to capture their share.
Telecom execs eyeing opportunities in industry services should look critically at the value in connectivity and life cycle management.
Delivering both cohesion and resilience.
Are shoppers giving you credit for your pricing positions?
Take a systematic approach to manage the uncertainty around distributed ledger technology.
As luxury resets to a new normal, strategy becomes paramount.
Costs won’t fall out unless you overhaul the operating model.
Integrated planning allows utilities to manage the inﬂux of electricity from new sources.
These phone-centric operations, reimagined and reenergized, can hold the key to retail banking’s digital future.
Companies that invest in their digital maturity are able to differentiate and drive business outcomes.
We review sales results from the holiday season and share the most important trends for retailers to act on in 2017.
Cost savings hinge on promoting mobile adoption.
A new generation of consumers—the millennials—represents a compelling opportunity for the diamond industry.
The election of a Republican president, combined with Republican control of both houses of Congress, has the potential to reshape the healthcare market landscape.
Category leaders with highly focused portfolios deliver the best returns.
Why do customers keep visiting tellers and calling the contact center?
Not if they simplify the organization to reduce costs and accelerate growth.
To create a truly excellent customer experience, more companies are turning to the episode.
There’s plenty to learn from Amazon and Uber, but B2B companies demand their own approach to digital.
Technology companies are adapting to sell cloud to the growing number of more-mainstream buyers.
Research shows frontline managers can play a pivotal role in helping women ascend.
We’re beginning to see what the next generation of successful companies will look like.
Strategies designed for uncertainty reduce risks.
Companies are turning to M&A to get ahead of digital disruption in their industries.
Many rewards programs do not generate enduring loyalty.
Get proper credit from consumers for your chosen price position.
With mobile, marketers can capture the "magic" of the medium.
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