Few companies are realizing the full potential from their IT investments and activities. The gap between value realized and full potential is evident from the number of stalled and canceled systems initiatives, those failing to deliver a fraction of the expected benefits and the high level of executive dissatisfaction.
For example:
- 79 percent of business leaders feel their ERP efforts were not fully effective
- 70 percent of CRM projects yield no measurable benefit; 60 percent fail
- 35 percent of today's supply chain planning projects will be re-implemented; half will use a new vendor
