Lean Six Sigma

What we do

Originally developed to improve manufacturing efficiency and quality, Lean Six Sigma is now being widely adopted by financial institutions, retailers, hospitals and other corners of the services industry. Lean Six Sigma is a blend of two concepts: lean manufacturing, which is aimed at reducing waste, and Six Sigma, which helps companies reduce errors. Together they can help companies reap the benefits of faster processes with lower cost and higher quality. From our research and experience with clients, we've learned that despite its growing popularity and impressive results at some companies, Lean Six Sigma often fails to deliver expected results. Bain’s management survey of 183 companies found that 80 percent are not achieving their expected value from Lean Six Sigma efforts, and 74 percent have failed to achieve their savings targets.

Bain’s approach begins with understanding the company's value stream, and then moves rapidly to mapping out processes and costs. Next, we define a view of "full potential" through such measures as bottleneck analysis and internal and external benchmarking. Finally, we target areas for improvement, unleashing the trained teams.

Our experience across industries and geographies allows us to perform diagnostics quickly that help companies achieve sustainable improvements. Using the diagnostic X-ray to focus on areas with the most potential for generating results, our clients avoid the extra cost and time of training and deploying more teams than absolutely required. We partner with the right suite of third-party companies to deliver the right tools and solutions that best meet our clients' needs.

Client results
We share our clients' ambitions. We work to understand their reality and deliver true results—focusing on strategic decisions and practical actions. And we align our incentives with our clients' objectives, so they know we're in it together. Read the results stories below to learn how we've helped clients realize, and often exceed, their objectives.
Insights
We develop insights that work for our clients. Our approach and recommendations are highly customized and lead to practical actions. Below is a selection of our experts' perspectives on important issues—for our clients and their industries. Visit Bain Insights to read more.
Our team

We work as an integrated part of your team, from frontline to C-suite, to deliver true results and make the changes stick.

  • Peter
  • Peter Guarraia

    Partner

    Chicago

  • Bertrand
  • Bertrand Baret

    Partner

    Paris

  • Gib
  • Gib Carey

    Partner

    Chicago

  • Sudarshan
  • Sudarshan Sampathkumar

    Partner

    Mumbai