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      Industry

      Consumer Products

      Consumer Products

      Scale still matters, but it’s not enough

      Our Experience

      ~6,000
      engagements over the past decade
      >80%
      of the world’s top 50 CPG companies have worked with us
      350+
      global partners plus 245+ experts

      The consumer products industry has faced a relentless wave of disruption—from a global pandemic to inflation, supply chain breakdowns, and mounting environmental pressure. Category volumes remain soft. Pricing power is hitting its limit. And consumer behavior keeps evolving, while private label and insurgent brands gain traction across the globe.

      But the best consumer packaged goods companies (CPGs) aren’t standing still. They’re leveraging technology, streamlining portfolios, and reinventing their go-to-market models to outpace the competition. Our consumer products consulting expertise enables you to navigate complexity, anticipate risk, and unlock new sources of growth. 

      On your journey to full potential, we can help you:

      • Rethink your growth algorithm by maximizing current profit pools—through superior execution and a sharper understanding of consumer shifts—while making bold portfolio moves that expand existing categories or unlock entirely new ones
      • Reinvent for sustained productivity gains by simplifying today’s portfolio and operating model, strengthening supply chain resilience, and sharpening the strategic focus for tomorrow’s business
      • Redefine an AI-led and technology-driven model by honing your ability to roll out value-generating digital tools at scale today and reimagining your entire business for tomorrow
      • Build sustainability into your strategy, making a challenge an opportunity

      Our clients include companies in the food, beverage, personal and household care, consumer durables, luxury goods, apparel and footwear, recreational products, and over-the-counter medicines sectors. The breadth of our experience and expertise, combined with our broad ecosystem of best-in-class partners, ensures that we tailor powerful solutions that meet your exact needs.

      Read more Read less

      Our Consumer Products Services

      Our Consumer Products Services

      Consumer-led Brand Growth

      A powerful, data-driven solution that puts consumers at the heart of your growth strategy. Discover how the Bain Brand Accelerator can help you break free from a category view of the world, refocus on consumers’ needs, grow and nurture brands through multi-year value creation plans, and much more.

      Learn more

      Commercial Excellence

      Navigate the tectonic shifts in retail to accelerate growth. We work with you across five distinct pillars of commercial excellence to identify the true sources of value and deliver on them. We also help you transform your organizational operating model and enhance your technology capabilities to support your commercial excellence strategy.

      Learn more

      Digitalization in Consumer Products

      Become a digital performance leader by fusing technology, data, and organizational design. We help hundreds of CPG companies develop best-in-class digital strategies that direct your investments to the priority initiatives that will generate the most value.

      Learn more

      AI in Consumer Products

      AI is helping CPGs make smarter, faster decisions across the value chain, including:

      • Identifying the next high-potential ingredient or product
      • Fine-tuning their SKU mix
      • Honing their promotion strategy
      • Boosting e-commerce sales

      From accelerating digital content creation to personalizing customer service, AI helps CPGs better understand and connect with consumers while driving more informed decision making on the back end.

       

      Learn how AI is powering new discoveries in consumer products

      Real Outcomes

      Through our alliance with OpenAI, we helped The Coca-Cola Company become the first company in the world to combine GPT-4 and DALL-E for its AI-driven content creation platform, “Create Real Magic.”
      Learn more about “Real Magic” See how we’re helping global industry leaders win with AI

      How We Help

      We’ll help you use AI to sharpen commercial planning and decision making, create joint value through AI-powered predictive revenue growth management, perfect data-driven in-store execution, and personalize your messaging to consumers.
      Learn more about our AI approach

      Our Client Results

      Consumer Products

      A Beauty Company Enables Always-On Brand Acceleration
      AI-powered automation transformed a high-touch process into a continuous growth engine.

      Retail

      Mattress Firm Boosts Store Associate Efficiency and Experience with AI-Powered Innovation
      The retailer’s generative AI tool offers on-demand answers and a real-time training boost.
      See more

      Our Consumer Products Insights

      Consumer Products
      Expo West 2025: Winning Brands Ride on the Strongest Consumer Trends
      Innovation is concentrated in a few high-potential areas of consumer demand.
      Article
      Consumer Products
      Consumer Products Report 2025: Reclaiming Relevance in the Gen AI Era
      With inflation no longer clouding the agenda, CPGs must meet the moment.
      Report
      Telecommunications
      Shift to Vertical: David Haines, Group CEO, Flora Food Group
      What does it take to stay connected to your customers when scale and complexity threaten to pull you away? 
      Founder's Mentality: The CEO Sessions
      Consumer Products
      Consumer Products M&A
      In their quest for profitable growth, more companies are divesting brands or buying insurgents.
      M&A Report
      See more

      A Closer Look

      Unlocking Sustainable Profitable Growth: A Three-Pillar Algorithm for Success

      How an end-to-end view of investments can help consumer products companies balance trade-offs and create meaningful growth.

      The New ERP Migration: How CPGs Can Turn a Tech Upgrade into a Business-Focused Redesign

      Consumer products companies can unlock significant value with ERP migrations built on business transformation, not technical outputs.

      Red abstract lines on a white background, forming overlapping loops and curves.

      Our Consumer Products Consultants

      Headshot of Richard Webster

      Richard Webster Partner London

      Headshot of Jeroen Hegge

      Jeroen Hegge Partner Amsterdam

      Headshot of Jorge Rujana

      Jorge Rujana Partner Dallas

      Headshot of David Zehner

      David Zehner Partner Sydney

      Headshot of Joelle De Montgolfier

      Joëlle de Montgolfier Practice Executive Vice President Paris

      Headshot of Charlotte Apps

      Charlotte Apps Practice Executive Vice President Toronto

      Headshot of Eileen Shy

      Eileen Shy Partner New York

      Headshot of Laura Miles

      Laura Miles Partner Atlanta

      See more

      How We Can Help

      Perfect Sales Execution

      Perfect Sales Execution

      Transform your sales with data-driven decision-making powered by proprietary software, analytics, systems, tools, and training.

      Read More

      Next-Gen Key Account Management

      Next-Gen Key Account Management

      Tectonic shifts in the retail landscape and rapidly evolving shopper needs require CPGs to reinvent themselves. Next-Gen Key Account Management enables you to work closely with retailers to jointly identify and execute optimal value-creation strategies. 

      Read More

      Technology Strategy and Transformation

      Technology Strategy and Transformation

      Your technology strategy should be a logical extension of your business strategy. With an eye on costs and  cutting-edge innovation, we'll help you align your people and systems around a bold technology transformation. 

      Read More

      Revenue Growth Management

      Revenue Growth Management

      A winning RGM program balances pricing, assortment, price pack architecture, promotions, and trade terms. We’ll help you achieve excellence in each of those elements, and a perfect synthesis between them.

      Read More
      See more
      View All Consulting Services

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