Publications

  • How to Deal with "CAVE People" Who Stand in the Way of Change

    July 25, 2017 | Managing Change Blog

    How do you deal with employees who not only dig in their heels when they learn about a change program, but also encourage colleagues to resist, too?

  • Three Ways M&A Is Different When You're Acquiring a Digital Company

    July 11, 2017 | HBR.org

    Doing digital M&A right means upending the way most companies approach financing, due diligence, and merger integration.

  • Running the Business through Your Customer's Eyes

    July 07, 2017 | Bain Brief

    To create a truly excellent customer experience, more companies are turning to new key unit of management: the episode.

  • The Coming Shakeout in Trust and Corporate Services

    July 06, 2017 | Bain Brief

    Emerging leaders have made explicit strategic choices about where to play and how to market their services.

  • European utilities primed for consolidation in shift to renewables

    June 27, 2017 | Utilities & Alternative Energy | Financial Times | Media mention

    Julian Critchlow, a partner with Bain & Company, says growth in renewables has created excess capacity of about 25 to 30 percent in the European power sector, depressing profit margins for generators. He predicts mergers of equals through which companies will share synergies from closing uneconomic

  • Why Startups Like Uber Stumble Over Problems They Could Have Avoided

    June 23, 2017 | HBR.org

    Founders who both create and successfully scale their company are like lightning striking twice—the miracle of creation and the miracle of sustainable growth in the same person. That is rare.

  • Amazon's Whole Foods Deal Turns Spotlight on France's Carrefour

    June 20, 2017 | Retail | Bloomberg | Media mention

    French grocer Carrefour named a new chief executive officer this month. His mission is to expand his new employer’s online presence while revamping its tired hypermarkets. “The hypermarket concept needs to be fundamentally rethought in terms of what it’s bringing to the market and in terms of

  • To Tap Tomorrow's Distributed Ledger Tech, Firms Must Act Now

    June 14, 2017 | The Business Times

    Companies that are proactive and strategic about distributed ledger technology can gain an edge, even in today's challenging climate.

  • Reigniting Growth in Industrials

    June 13, 2017 | Bain Brief

    Complexity is the enemy of growth and a particular challenge for industrial companies, whose growth is highly tied to GDP. The experiences of two industrial companies show how to conquer complexity and restore the focus and agility of the Founder’s Mentality.

  • U.K.'s Hung Parliament Raises Business Hopes for a Softer Brexit

    June 12, 2017 | Macro Trends | Bloomberg | Media mention

    One of the biggest challenges for business leaders since the referendum has been the uncertainty over whether the U.K. would remain in the single market or fall out and face tighter immigration controls, said Michael Garstka, a partner with Bain & Company.