Publications

  • For Traditional Enterprises, the Path to Digital and the Role of Containers

    December 02, 2016 | Bain report

    Companies that invest in their digital maturity are able to differentiate and drive business outcomes.

  • Customer experience rises to a new level of importance in the enterprise software industry

    May 03, 2016 | Technology | Press release

    Bain & Company research finds that changing IT business models have made a superior customer experience is increasingly important in driving market share and customer value

  • Most CIOs Don't Think Their Companies Can Handle Big Data

    April 18, 2016 | Forbes.com

    Most companies can learn to become more like analytics leaders by creating tighter working relationships between IT and the business, and updating policies that may be limiting the value they get out of data.

  • Big Data: Media's blockbuster business tool

    September 29, 2014 | Forbes.com

    Media companies are awash with data about how their customers watch or listen to programming. Unfortunately, most lack the analytic firepower necessary to turn petabytes of data into strategic insights that yield new and valuable products.

  • Big Data: The organizational challenge

    March 11, 2014 | Organization | Business Day

    Industry analysts and media observers are hyping Big Data as the next big thing for every enterprise, and many companies have been rushing to climb on board. But is building an advanced analytics capability really worth the investment?

  • Mobile Payments: Finally Ready to Take Off?

    February 05, 2014 | Technology | Bain Brief

    In a broad survey across Western Europe and the US, consumers told Bain that although they are concerned about security and privacy, they are willing to try mobile payments—provided they see some benefits such as more convenience or better value. Banks, retailers and tech companies that act now to

  • Using Big Data can yield big results for companies

    November 27, 2013 | Technology | The National

    Early adopters of Big Data analytics have gained a significant lead over the rest of the corporate world.

  • Do you really have a big data problem?

    December 07, 2012 | Technology | WSJ.com CIO Journal

    When companies go through the work of determining the right questions to ask and where to find the answers, they often discover that they already own the tools they need, either in business intelligence software or in existing database tools.

  • Navigating the "big data" challenge

    November 14, 2012 | Technology | Bain Brief

    Today's decision makers have no trouble finding enough data to make good business decisions. Their challenge is knowing what to ask and how to find the answers. At most companies, the answer doesn't lie in an expensive big data solution, but in building the capabilities to ask good questions.

  • The unassured future of wireless data

    April 16, 2007 | Telecommunications | BusinessWeek Online

    On the surface, it would seem that text messaging and other wireless data services are becoming commonplace. But the actual patterns of use point to a different scenario—one that makes it much harder for wireless providers to expand their data services profitably. When Bain & Co.