Publications

  • Turf wars on the quad: How to stop infighting at American colleges

    September 25, 2014 | LinkedIn

    If universities are serious about getting their fiscal house in order, they’ll have to convince department fiefdoms to work together. This includes assigning clear roles and clear accountability, then harnessing a team of A players.

  • Why America's universities need to go to business school

    September 17, 2014 | LinkedIn

    It’s no secret that the cost of a bachelor’s degree has grown out of reach for many American families. Less well known is why.

  • Club Ed: How some colleges became $41k-a-year gyms

    September 10, 2014 | LinkedIn

    Schools need to overturn the "Law of More" by focusing on what makes them unique and by allocating scarce resources to those activities that can create the greatest value for the institution.

  • Power Struggle: Making the Most of Generation Assets in Turbulent Times

    August 27, 2014 | Bain Brief

    A thorough review of a power generation portfolio informs decisions about how to reduce costs, raise revenues and make broader strategic plans.

  • Why Some Merging Companies Become Synergy Overachievers

    August 13, 2014 | Bain Brief

    About 70% of merging companies overestimate synergies according to new Bain & Company analysis comparing deal announcements with the performance of 31,000 companies. They typically don’t know the level of synergies they can expect by getting bigger. Rare companies become synergy overachievers. They

  • Customer Loyalty and the Digical Transformation in P&C and Life Insurance: Global Edition 2014

    June 18, 2014 | Financial Services | Bain Brief

    Bain’s new survey of 158,400 consumers in 18 countries sheds light on how various customer segments perceive their P&C and life carriers; what customers want from their carriers and how they behave; and how different distribution channels influence loyalty. The report discusses four specific steps

  • Customer Loyalty in P&C Insurance: US Edition 2014

    June 18, 2014 | Bain Brief

    Bain’s new survey of nearly 26,500 US consumers shows that it’s very difficult for a carrier to excel in both acquisition and retention. The survey serves as a guide to raising performance in both endeavors by earning customers’ loyalty. And loyalty, in turn, serves to create better economics:

  • The company cure for initiative overload

    May 22, 2014 | Forbes.com

    If you work for a large company, you may be suffering from a common ailment: initiative overload. You don’t have enough time to do anything well. You don’t have the bandwidth to absorb what you need to absorb. Fortunately, the ailment isn’t fatal. You may not escape initiative overload, but you can

  • Banks should act now on mobile payments

    May 19, 2014 | American Banker

    Only a fraction of bank customers use mobile payments - the early adopters who have the right phones and who seek out willing retailers. That's about to change.

  • Why Everyone in Media Needs an Analytics Upgrade

    May 07, 2014 | Bain Brief

    Media companies are awash with data about how their customers watch or listen to programming. Unfortunately, most lack the analytic firepower necessary to turn petabytes of data into strategic insights that yield new and valuable products. To compete with the pure digital players, most will need to