Publications

  • Ecosystems: How Insurers Can Reinvent Customer Relationships

    September 14, 2017 | Bain Brief

    Companies are transforming themselves into multipurpose providers—offering suites of interconnected services that extend beyond insurance to meet the broader needs of their clients.

  • The Future of Car Sales Is Omnichannel

    September 13, 2017 | Bain Brief

    Auto makers and dealers must change their sales and operating models to meet the needs of car buyers as they shift to buy online.

  • China's Truck Market: New Opportunities for Europeans

    June 22, 2017 | Bain Brief

    As China’s truck market develops, buyers are looking beyond the purchase price and considering total costs of ownership, including fuel costs. This is good news for European truck brands, whose purchase prices are much higher than those of Chinese or joint venture brands.

  • How Banks Can Turn Around Unprofitable Corporate Clients

    May 16, 2017 | Bain Brief

    Some banks have upgraded their IT systems to better track the profitability of each client, then focused on explicitly managing profitability at the onboarding, deal pricing and account relationship stages.

  • Global Healthcare Private Equity and Corporate M&A Report 2017

    April 19, 2017 | Bain report

    Private equity investors latched onto healthcare as a safe haven in 2016, pushing total deal value to its highest level since 2007.

  • Davos 2017: Bain at the World Economic Forum

    January 26, 2017 | Bain video

    Bain partners share their experiences and perspectives from the 2017 World Economic Forum at Davos.

  • Bank Contact Centers: Dial 'T' for Transformation

    January 18, 2017 | Bain Brief

    These phone-centric operations, reimagined and reenergized, can hold the key to retail banking’s digital future.

  • Procurement Savings That Stick

    December 19, 2016 | Bain infographic

    External purchasing is the largest single expense at most companies. Businesses that think differently about procurement can reap big rewards.

  • The Coming Boom in 'Regtech'

    December 16, 2016 | Bangkok Post

    Regtechs can provide brains, guts and backbone to improve governance, risk and compliance (GRC) processes in a number of ways.

  • How Insurers Can Improve Customer Loyalty

    November 08, 2016 | Bain infographic

    Many insurers struggle to earn customer loyalty. However, insurers can boost loyalty by offering services beyond traditional coverage and focusing on mobile.