Publications

  • New paths to value creation in pharma

    September 24, 2014 | Bain Brief

    In a changing industry, survival increasingly depends on category leadership and distinctive business capabilities.

  • Rethinking the bank branch in a digital world

    September 15, 2014 | HBR.org

    Physical banking is evolving rapidly but not disappearing. Branches may be fewer in number, but they will be more useful and efficient, and banks without branches are likely to find themselves at a competitive disadvantage.

  • Of note: Building the capabilities that build margins

    September 10, 2014 | Consumer Products | Bain newsletters

    While consumer goods companies are struggling with volume growth, their profitability is thriving. But history shows that margin gains are hard to maintain.

  • Pricing for penetration

    September 10, 2014 | Bain Brief

    There’s mounting evidence that household penetration is the biggest contributor to brand growth in consumer goods. Yet few companies rely on a critical tool—pricing—as a way to boost penetration. Winners have a formula for focusing pricing strategy, pack size, trade execution and capabilities

  • 'Digical' Financial Services: How the marriage of digital and physical will help the banks to win

    September 10, 2014 | SAP Financial Services Forum London | Media mention

    Mike Baxter, who leads Bain & Company's Financial Services practice for the Americas, spoke on the future of the industry at SAP Financial Services Forum London. Mike discusses the critical capabilities that financial services companies need to compete in the digitized world.

  • Winning operating models for global insurance companies

    September 03, 2014 | Bain Brief

    Given the similarity of strategies throughout insurance, what differentiates the top performers tends to be how effectively they execute the strategy. Designing and building the right operating model is the surest path to effective execution, and insurers on that path typically face four big

  • Rebooting IT: Why financial institutions need a new technology model

    September 03, 2014 | Bain Brief

    Old IT models are unlikely to deliver the competitive edge that banks, insurers and wealth management firms need from technology. Most will need a complete reboot if they want to emerge as digital leaders.

  • How banks are bringing back the love

    September 02, 2014 | LinkedIn

    Banks are working hard to cultivate loyalty just to keep pace in an ultra-competitive market. In the process, they're doing many things right.

  • Want more loyal customers?

    September 01, 2014 | Best's Review

    Customer loyalty has been tough to come by in the insurance industry, but companies that delight can woo even the most price-sensitive customers.

  • Digital-physical mashups

    September 01, 2014 | Harvard Business Review

    Customers now weave their digital and physical worlds so tightly together that they can't fathom why companies haven’t done the same. Even so, many companies still agonize over whether to invest significant resources in digital capabilities.