Publications

  • Reinvigorate Cross-Selling

    October 12, 2016 | Bain Brief

    Advances in customer data, digital marketing and the customer experience have opened new opportunities to grow share of wallet.

  • IT: Digital's Achilles' Heel

    October 11, 2016 | Bain Brief

    Most companies have taken the first steps toward doing business in a digital world. They’ve set up flashy websites, built mobile apps, opened e-commerce stores and taken to social media.

  • Why this is the year of the credit card sign-up bonus

    September 29, 2016 | Customer Strategy & Marketing, Financial Services | MarketWatch | Media mention

    Credit-card growth has slowed in recent years as debit cards and mobile payments have risen in popularity, which may be behind the rise in large sign-up bonuses for credit cards, said Rob Markey, the global leader of Bain & Company's Customer Strategy & Marketing practice.

  • Finding the Path to Category Leadership in Oncology

    September 28, 2016 | Bain Brief

    Combination therapies are poised to transform markets over the next decade. Companies that use a category leadership approach and focus on one or two oncology fields will outperform rivals.

  • Bain & Company Named to Working Mother's List of 100 Best Companies for the Ninth Year in a Row

    September 27, 2016 | Firm Strategy | Press release

    The firm received the recognition for its progressive workplace programs that help all parents thrive professionally and personally

  • Behind the Markets - Karen Harris

    September 23, 2016 | Macro Trends | Behind the Markets | Media mention

    Karen Harris, the Managing Director of Bain & Company's Macro Trends Group, was interviewed on The Wharton School's Sirius XM "Behind the Markets" podcast. Harris talks about the firm's Macro Trends Group and covers topics including spatial economics, China, investors' perspectives, growth in

  • Maslow's Hierarchy Goes Commercial: 30 Universal Elements of Value Can Help Companies Deliver What Customers Really Want

    September 19, 2016 | Customer Strategy & Marketing | Press release

    Bain & Company identifies the building blocks of value that address consumers’ functional, emotional, life changing and social impact needs, thereby creating opportunities for companies to improve their performance.

  • Banking Regtechs to the Rescue?

    September 18, 2016 | Bain Brief

    Banks that carefully assess when and how to work with regtechs will be able to both streamline compliance and improve the customer experience.

  • U.S. Bancorp's Candor on CEO Succession Puts Low-Key Exec in Focus

    September 15, 2016 | Digital, Financial Services | American Banker | Media mention

    Finding new ways to grow may be the "defining issue" for the banking industry's next generation of big-bank CEOs, said Gerard du Toit, head of Bain & Company's Americas Banking and Financial Services practices.

  • PE Could Be The Cure Hospitals Are Looking For

    September 15, 2016 | Healthcare | The Street | Media mention

    According to Bain & Company Partner Kara Murphy, hospitals represent the highest cost site of care at a time when the market is pushing for lower costs. "If you're a growth-oriented private equity investor, it's a heavy lift and contrarian play to go invest in hospitals," Murphy said.