• Simplify to grow in healthcare

    September 23, 2015 | Bain Brief

    Many pharmaceutical and medical technology firms, in pursuit of growth, have become rife with complexity. Thoughtful simplification, through techniques such as a profit cube analysis, allows executives to steer resources to the areas that create the greatest value. Streamlining also enables faster

  • First data aims to raise $3 billion in IPO

    September 22, 2015 | Private Equity | The Wall Street Journal | Media mention

    Payment processing giant First Data Corp. is allegedly planning to raise $3 billion in an initial public offering, the biggest US listing so far this year.

  • Innovation in consumer goods: Heroes to the rescue

    September 09, 2015 | Bain Brief

    Instead of unleashing a flood of new products each year, winning consumer goods companies focus their innovation efforts on their most profitable products—their heroes. They upgrade and update them with different pack sizes or new ingredients, and make changes that serve new needs and occasions.

  • How to outgrow your competitors: Lessons from US brand winners

    September 09, 2015 | Bain Brief

    It's harder than ever to grow a brand, but one in five in the US are gaining share in their categories, according to our study of 550 top brands. These brands outperform their rivals by innovating more effectively to improve penetration, spending more wisely on brand memorability and excelling at

  • Keeping trim

    September 01, 2015 | Best's Review

    A lean approach that centers on improving the customer experience and shifting employee behavior around that experience will not only raise productivity but also advance the cause of earning customer loyalty. And when the front line becomes truly engaged, lean will stick.

  • Heavy lifting: getting comfortable with healthcare heavy investments

    August 26, 2015 | Healthcare | Private Healthcare Investor | Media mention

    , a partner in Bain & Company's global Healthcare and Private Equity practices, discusses how private equity investors can get comfortable with healthcare-heavy businesses and the risk inherently attached to them.

  • You're going to need a better boat: 'Jaws' on branch transformation

    August 13, 2015 | Financial Services | Credit Union Journal | Media mention

    Branch transformation is determining which institutions stay in the financial game as credit union members want their transactions to blend seamlessly whether they're banking in the branch, at home or on the go.

  • Go big and get smart: Boosting your digital marketing effectiveness

    August 12, 2015 | Bain Brief

    Using experimental design, marketers can launch digital campaigns faster and, based on what they learn from customer responses, adjust elements such as formats, messages and offers. This allows companies to improve their response rates and sales among target customer segments.

  • A strategy for thriving in uncertainty

    August 12, 2015 | Bain Brief

    At a time when most global markets are characterized by heavy uncertainty, traditional approaches to strategy—analyzing trends, making forecasts and committing to the "best" course of action—are often too rigid. The most effective teams balance commitment with flexibility, by isolating the

  • Transforming a company by learning to love customers

    August 12, 2015 | Bain Brief

    Telstra set out a few years ago to earn the advocacy of its customers, even those who had been vocal critics. The Australian telco used the Net Promoter SystemSM to guide a customer-centered transformation that resulted in a better experience for customers and outstanding returns for shareholders.