Publications

  • A remarkable turnaround at Regis College

    April 26, 2015 | Higher Education | The Boston Globe | Media mention

    A little more than a decade ago, Regis College appeared on the verge of closing after years of losing students and money; now, the school is in the first stages of a $75 million expansion and upgrade of its facilities.

  • Going, going... wait, what? Buyout shops find auction wins elusive

    April 24, 2015 | Private Equity | The Deal | Media mention

    According to Bain & Company's Global Healthcare Private Equity Report 2015, the dearth of large $1 billion-plus deals and the crowds gathering at auctions, large funds have invested down-market, acquiring early-stage and middle market assets.

  • Four reasons not to be a jerk when employees say goodbye

    April 23, 2015 | LinkedIn

    Fostering positive relationships with outgoing employees—treating them as esteemed alumni rather than traitors—can help the bottom line.

  • How capital superabundance could burn private equity investors

    April 21, 2015 | Forbes.com

    With holding periods stretching out to five years or longer, general partners must weigh future recession risks.

  • To benefit from Big Data, resist the three false promises

    April 20, 2015 | Forbes.com

    Big Data solution providers make big promises, but technology alone cannot make marketing more effective. Here's how to be smart about your new tools.

  • PE goes earlier stage in health care investing – Bain & Co.

    April 17, 2015 | Private Equity | The Wall Street Journal | Media mention

    , a Bain partner and a co-author of Bain's latest report on global healthcare private equity, new services and technology have sprouted up around areas including so-called "population health management," which focuses not only the episodic care of illnesses but also preventive measures.

  • SurveyMonkey benchmarks success

    April 17, 2015 | Customer Strategy & Marketing | Fortune | Media mention

    SurveyMonkey's most recent product is a benchmarking service for four lucrative areas: employee engagement, customer satisfaction, Net Promoter scores and website feedback.

  • Motivate employees with values, not red tape

    April 17, 2015 | Bangkok Post

    Rather than develop a rigid framework of rules, high-performing companies lay out clear principles for how people work together.

  • Adapting your operating model to win customers

    April 17, 2015 | Bangkok Post

    Successful companies ensure that each element of their operating model works together to meet customer needs and priorities.

  • Motivating staff with values, not red tape

    April 17, 2015 | The Business Times (Singapore)

    High-performing companies develop adaptive operating models that empower their employees to solve problems as they arise.