Kenneth photo

Kenneth

Manager, Boston

I've learned that consultants are successful because they know how to acively listen as well as expressing their opinions. A successful consultant is someone who works with the client to achieve results. double-quote-close

Hi, I'm Ken, I'm a manager in the Boston office. I joined Bain in 2012 after graduating from the Dartmouth's Tuck School of Business and I work primarily in our consumer products practice.

Since I've been at Bain, I've worked in a number of industries - healthcare, financial services, private equity - but I now spend almost all of my time in consumer products. I found consumer product cases really enjoyable and have developed deep client relationships in that space.

I think when people think about what a consulting, they imagine a group of people imposing their points of view onto their clients to execute. Personally I never had much of a problem with having an opinion; I'm the youngest of six kids and making myself heard at the dinner table was something I needed to do at an early age. I came to Bain being comfortable with expressing my point of view on things. However as I progressed in my career, I've learned that consultants are successful because they know how to how to actively listen as well as expressing their opinion. A successful consultant is someone who works with the client to achieve results.

Understanding where people are coming from, what is important them, how they're thinking about things, and not making the assumptions can help you build trust with your clients and ultimately help them figure out what is right for their organization.

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