Publications

  • The Elements of Value

    August 09, 2016 | Harvard Business Review

    Understanding the 30 elements of value can help managers creatively add value to their brands, products and services and thereby gain an edge with consumers.

  • Heroes Can Save Consumer Products Innovation

    February 29, 2016 | Consumer Products | Bangkok Post

    Consumer goods companies need an innovation in innovation. The largest companies invest an average of US$1.4 billion in research and development, typically 2% to 5% of their net sales, each year to bring new products to market.

  • Making "Heroes" Core of Innovation Push

    February 13, 2016 | Consumer Products | The Business Times (Singapore)

    Leading consumer products companies focus on their "hero" products, which usually contribute the bulk of sales and profits.

  • Thriving in the midst of uncertainty

    September 05, 2015 | The Business Times (Singapore)

    Companies that use a traditional strategy process to cope with uncertainty may find themselves playing catch-up with more nimble rivals.

  • Why Bigger isn't Always Better in Business

    June 15, 2015 | Bangkok Post

    Scale alone is often not enough to confer real economic leadership. It is only one of several options that can promote a powerful competitive advantage.

  • Why Consumer Goods Companies Should Start Shopping Around

    May 11, 2015 | Bangkok Post

    How leading acquirers develop Repeatable Models for mergers and acquisitions.

  • Biggest Doesn't Mean Best: How Leading Companies Get to the Top

    April 30, 2015 | Forbes.com

    Scale is immensely valuable, without a doubt. But the companies that achieve the highest levels of leadership economics—two times their cost of capital and above—think and act beyond scale.

  • Consumer goods firms should go shopping

    April 24, 2015 | Consumer Products | The Business Times (Singapore)

    Instead of using their cash to buy back shares for short-term gains, consumer goods companies should be on the acquisition trail and develop M&A capabilities for the long term.

  • Nail These Five Questions to Design a Great Customer Experience

    April 13, 2015 | Forbes.com

    Creating experiences that consistently impress and stand out from the crowd remains a difficult endeavor, and companies often falter after an initial burst of energy. Companies serious about building a compelling experience need to develop thorough, nuanced answers to five questions.

  • Why it's time for consumer goods companies to go shopping

    March 20, 2015 | Forbes.com

    How leading acquirers develop Repeatable Models for mergers and acquisitions.