Publications

  • Organizing for a Digital World

    February 08, 2018 | Bain Brief

    Virtually all large companies, even those in old-line industries such as machinery and agriculture, have gone digital to some extent. But at many companies the efforts are falling far short of their potential.

  • Net Promoter for People: Give Employees a Voice, Get Their Best

    February 07, 2018 | Bain Brief

    Just as the Net Promoter System® provided a language and practices for using the Net Promoter Score® to build customer loyalty, Net Promoter® for People applies the same philosophy to inspiring employees.

  • Insurgency from the Inside

    February 06, 2018 | Bain Brief

    One group of incumbents does have the ability to keep ahead of the upstarts: the companies that have kept a Founder’s Mentality®. They maintain speed and agility, and have avoided becoming bogged down by bureaucratic processes and organizational complexity.

  • How to Breathe New Life into Life Insurance

    January 17, 2018 | Bain Brief

    Life insurers can reinvigorate themselves by setting bold goals, attacking legacy costs and investing in technology to drive a step change in efficiency and an improved customer experience.

  • Demystifying R&D Performance in Chemicals

    January 10, 2018 | Bain Brief

    One great idea used to make chemical companies, but the nature of innovation has changed. Effective R&D now depends on getting closer to customers, understanding their needs and adapting to deliver quickly.

  • Is Your Company Actually Set Up to Support Your Strategy?

    November 22, 2017 | HBR.org

    For every company wrestling with evolutions in its strategy, success depends as much on matching the operating model to those evolutions as it does on the soundness of the strategy itself.

  • Five Ways the Best Companies Close the Strategy-Execution Gap

    November 20, 2017 | HBR.org

    Companies can close the strategy-to-performance gap with an agile, test-and-learn approach.

  • A Path to Faster Growth for Healthcare Companies: Eliminate Complexity

    November 08, 2017 | Bain Brief

    Healthcare manufacturers have long believed that all revenue growth is good. But to increase the top line, many launched new products without addressing legacy versions, entered new categories without a path to leadership and expanded to all corners of the world without sufficient local scale.

  • Winning with a Customer Focus in Medtech

    October 04, 2017 | Forbes.com

    In response to tougher market conditions, successful medtech companies are changing their go-to-market approach by embracing key account management.

  • Capital Gets a Reset

    October 02, 2017 | CFO.com

    CFOs and CEOs will need to shift their strategies to tap the abundance of available capital.