Publications

  • How retailers are using 'bots' to win over your wallet: Bain & Co. retail consultant

    December 22, 2017 | Retail | CNBC | Media mention

    Monisha De La Rocha, a partner with Bain & Company, explains how retailers are using artificial intelligence to track spending habits and interact with consumers.

  • Worker 'Idle Time' Costs U.S. Employers $100 Billion a Year, Study Says; That is what survey says is being spent on employees who are on the clock but not working

    December 20, 2017 | Firm Strategy | The Wall Street Journal | Media mention

    At Bain & Company, consultants between projects are referred to as being "on the beach," said Keith Bevans, a partner who leads recruiting for the firm. Managers know who is busy and who isn't and distribute new assignments accordingly. When lulls crop up during a project—for example, a big meeting

  • The Retail Apocalypse Is Fueled by No-Name Clothes

    December 11, 2017 | Retail | Bloomberg | Media mention

    Amazon increased its market share in plus-sized women about 50 percent over the past three years, new research from Bain & Company says. Additionally, across the market plus-size is “radically underserved,” Bain partner Tamar Dor-Ner says.

  • The smart-speaker war is on

    December 06, 2017 | Retail | Axios | Media mention

    According to Suzanne Tager, senior director of Bain & Company's retail and consumer products practices, Alexa-enabled Amazon devices steer customers toward Amazon private-label, in addition to items they have previously bought.

  • Culture Is an Overlooked But Important Part of Dealmaking

    November 30, 2017 | Mergers & Acquisitions | The Deal | Media mention

    Bain & Company partner Allison Snider presented at The Deal Economy Conference in New York City on Thursday, Nov. 30 on the importance of assessing cultural fit in M&A activity.

  • Amazon expected to gobble up 50% of growth in retail sales

    November 24, 2017 | Retail | CNBC | Media mention

    Monisha De La Rocha, a partner with Bain & Company, weighs in on how retailers can compete with e-commerce giant, Amazon.

  • Amazon Wants You to Buy an Echo With That Whole Foods Turkey

    November 21, 2017 | Retail | Bloomberg Technology | Media mention

    Google and Apple are giving chase with competing AI-enhanced digital assistants, but Amazon remains ahead, controlling 70 percent of the $4 billion smart speaker market, according to Bain &Company. "They are making a huge investment to push all of their Echo devices and the Alexa platform in

  • Bain names Maceda global head

    November 20, 2017 | Firm Strategy | Financial Times | Media mention

    Manny Maceda, a partner with Bain & Company's San Francisco office, will take over for Bob Bechek as the firm's worldwide managing director, effetcive March 1, 2018.

  • Banks Beware: Most Customers Suspect Tech Can Do Your Job Better

    November 20, 2017 | Banking | Bloomberg | Media mention

    Nearly 60 percent of U.S. bank customers are willing to try a financial product from tech firms they already use, according to a survey conducted by Bain & Company. “They’re saying if you come up with an experience as simple and easy as my shopping experience is with Amazon, I’m ready to do that

  • Listen Up, Retailers: Don't Ignore Voice Shopping

    November 16, 2017 | Retail | Bloomberg | Media mention

    Bain & Company recently found that if you're making a first-time purchase of a given item without specifying a brand, Alexa frequently recommends "Amazon's Choice"-anointed products before the top search result.