• The New El Dorado: Opportunities in Mexico's Energy Reform

    June 30, 2014 | Bain Brief

    Mexico’s energy reforms represent a tectonic shift in a country that has until now closely regulated private-company participation in the oil and gas and power industries. Under new rules, international and domestic companies will have much greater latitude to participate in the energy sector,

  • Customer Loyalty and the Digical Transformation in P&C and Life Insurance: Global Edition 2014

    June 18, 2014 | Financial Services | Bain Brief

    Bain’s new survey of 158,400 consumers in 18 countries sheds light on how various customer segments perceive their P&C and life carriers; what customers want from their carriers and how they behave; and how different distribution channels influence loyalty. The report discusses four specific steps

  • Customer Loyalty in P&C Insurance: US Edition 2014

    June 18, 2014 | Bain Brief

    Bain’s new survey of nearly 26,500 US consumers shows that it’s very difficult for a carrier to excel in both acquisition and retention. The survey serves as a guide to raising performance in both endeavors by earning customers’ loyalty. And loyalty, in turn, serves to create better economics:

  • Leaders Who Inspire: A 21st-Century Approach to Developing Your Talent

    June 11, 2014 | Bain Brief

    The ability to inspire is not the innate, intangible, immeasurable leadership skill many workplaces take it for. In fact, it can be developed alongside the traditional performance skills many businesses focus on.

  • Operational Excellence: Managing Performance in the Oil and Gas Industry

    May 28, 2014 | Bain Brief

    Even leading oil and gas companies sometimes fail to hit their performance goals. Sometimes this is because management focuses excessively on identifying benchmarks while avoiding more critical discussions on how they should use metrics to make better decisions. A winning approach goes beyond

  • Key opportunities in Mexico’s energy sector – Juan Carlos Gay from Bain & Company

    April 11, 2014 | Oil and Gas | The Oil & Gas Post | Media mention

    Our work focuses on helping companies deliver results. Visit our publications section, Bain Insights, for the best research and ideas from Bain's experts.

  • Mastering the New Reality of Sales

    April 09, 2014 | Customer Strategy & Marketing | Bain Brief

    As customers have seized the balance of power and more aspects of the sales process migrate online, leading B2B sales organizations find they must radically restructure their approach. By addressing six imperatives, companies are realizing EBITDA growth of 20% to 25%.

  • Big Data Analytics in Oil and Gas

    March 26, 2014 | Information Technology, Oil & Gas | Bain Brief

    Big Data and advanced analytics may be new to some industries, but not to oil and gas. Energy companies have for decades invested in seismic software and visualization tools to get a view of hydrocarbons deep underground. Now, advances in pervasive computing devices, analytic tools and storage are

  • Can communications services providers earn their customers’ love?

    March 13, 2014 | Customer Strategy & Marketing, Telecommunications | Business Day

    Ask a friend whether he would recommend his mobile phone, Internet or cable provider, and chances are you won’t be convinced to sign on with that company. The truth is, across all three markets, customers typically go with the least-objectionable provider rather than one they feel strongly about.

  • Beyond forecasting: Energy markets in a time of unprecedented uncertainty

    March 10, 2014 | Journal of Petroleum Technology

    Energy companies can stay ahead of the competition by using a systematic approach for identifying plausible scenarios and defining the leading indicators that would allow them to monitor the market's evolution toward them.