Publications

  • Customer Behavior and Loyalty in Insurance: Global Edition 2017

    September 14, 2017 | Bain report

    Insurers have long struggled to attract and retain customers. They do business in a highly competitive marketplace, and they sell a product that many consumers consider to be a commodity.

  • Global Private Equity Report 2017

    February 27, 2017 | Bain report

    Bain's annual Global Private Equity Report highlights how leading PE firms have begun adapting to a demanding environment.

  • Retail Banks: Manage for Glory or Cash?

    July 14, 2016 | Bain Brief

    Many retail banks have traditionally kept their options open with an "all of the above" approach to preparing for the future. But it's time to make tough strategic choices about how to meet the challenge of insurgent competitors and capture new profit pools.

  • Bain & Company's Global Private Equity Report 2016

    February 22, 2016 | Bain report

    Bain's annual Global Private Equity Report offers a comprehensive view of the challenges that private equity investors face following a decade of volatility and change, as well as what it will take to succeed in 2016.

  • Global Digital Insurance Benchmarking Report 2015

    July 15, 2015 | Bain report

    Bain’s new benchmark survey of 70 property and casualty insurers and life insurers worldwide finds that four pathways can help companies realize digital success.

  • Repremiumization: The Way Up for Europe's Telcos

    February 25, 2015 | Bain Brief

    Fifteen years of price wars have weakened the revenues and profits of Europe's telecom operators, while conditioning customers to think of price first when choosing a provider. Repremiumisation offers telecom operators a chance to restore the premium value and perception of the service they provide.

  • Diamonds: Timeless Gems in a Changing World

    December 09, 2014 | Bain report

    The diamond market's rollercoaster trajectory of recent years has moderated, and it's now on a path of steady, sustainable growth. However, industry executives will likely face several challenges.

  • Customer Loyalty and the Digical Transformation in P&C and Life Insurance: Global Edition 2014

    June 18, 2014 | Financial Services | Bain Brief

    Bain’s new survey of 158,400 consumers in 18 countries sheds light on how various customer segments perceive their P&C and life carriers; what customers want from their carriers and how they behave; and how different distribution channels influence loyalty. The report discusses four specific steps

  • Growth through simplicity

    May 02, 2014 | CEO Forum

    Many consumer goods players, particularly in developed markets like Australia, suffer from a host of painful aches – everything from stagnant growth to unwieldy supply chains to out-of-control organisational costs. When we dig deep we often find the same root cause for these symptoms: too many

  • How consumer goods companies can win in low-growth Western Europe

    November 19, 2013 | Consumer Products | Forbes.com

    Consumer goods companies might be tempted to de-prioritize Western Europe in their corporate agendas in favor of more dynamic regions. But there are a host of reasons why Western Europe remains important for multinational companies.