Publications

  • How Providers Can Succeed in the Internet of Things

    August 29, 2016 | Bain Brief

    Customers trust incumbent providers to help them understand and implement IoT technologies. As vendors form their strategies to compete with start-ups, they should avoid five common pitfalls.

  • Simple and Digital: Happier Customers and Radically Lower Costs in Telecom

    August 24, 2016 | Bain Brief

    Leading telcos are using digital technologies and the processes that accompany them to simplify their organizations, improve customer service and transform the economics of the industry.

  • How will financial technology change banks' strategies? - Bain Moscow

    August 17, 2016 | Digital, Financial Services | Vedomosti

    Traditional banks may lose their role as key players in the global financial system as they compete against financial technology vendors and IT giants, such as Amazon, Apple, Facebook and Google. The key question is, who will control client relations?

  • GCC Banking Sector Needs to Quickly Adopt Digital Practices to Remain Competitive

    August 11, 2016 | Kuwait Times

    Modern-day customers expect state-of-the-art digital services from their banks and financial partners.

  • The Ways We Decide

    August 10, 2016 | AMEinfo.com

    Individuals must ultimately make and execute decisions for a company—and human beings are even more complicated than a tangled org chart.

  • Digital Opportunities for Chemical Producers

    August 10, 2016 | Bain Brief

    Executives in the chemical industry, awash with digital possibilities, need to identify and focus on those that will help them meet customer needs.

  • The Elements of Value

    August 09, 2016 | Harvard Business Review

    Understanding the 30 elements of value can help managers creatively add value to their brands, products and services and thereby gain an edge with consumers.

  • Measuring a Company's Digital Competence

    August 09, 2016 | Bain Brief

    Sector-specific scorecards give private equity firms a critical edge in digital due diligence and value creation.

  • Do Your Industrial Customers Love Their Experience?

    August 07, 2016 | Bain Brief

    That was the essence of feedback from an automaker that had bought equipment from a plant-engineering company. The equipment installed in one factory had been assembled by three of the engineering company’s departments, and each department’s technical documentation used different standards.

  • Private Equity Funds Will Need the Reflexes They Have Honed

    August 01, 2016 | Business Day

    As the pace of exits slows in the coming years, private equity firms can look back on the lessons learnt in 2015 and utilize the strategies that will serve them well in any exit environment.