Publications

  • Customer Loyalty and the Digical Transformation in P&C and Life Insurance: Global Edition 2014

    June 18, 2014 | Financial Services | Bain Brief

    Bain’s new survey of 158,400 consumers in 18 countries sheds light on how various customer segments perceive their P&C and life carriers; what customers want from their carriers and how they behave; and how different distribution channels influence loyalty. The report discusses four specific steps

  • How to win in emerging markets

    April 06, 2008 | Consumer Products | Sloan Management Review

    Emerging markets in Asia, Latin America and Eastern Europe are delivering some of the strongest revenue and profit growth for global makers of fast-moving consumer goods, despite concerns that lower prices might translate into lower profits.

  • Private Equity's new Asian recipe

    December 31, 2006 | Private Equity | Far Eastern Economic Review

    Before being purchased by private-equity investors, Singapore Yellow Pages was giving out a whole lot of wrong numbers. Despite an 87% market share, SYP had seen revenues slide to just S$62 million ($36.5 million) in 2003 from S$104 million in 1999, with profit margins shrinking apace.

  • The 'why' and 'how' of merger success

    November 30, 2001 | Financial Services | European Business Journal

    Mergers are back near the top of CEOs' agendas as master strategy tools. Yet succeeding at mergers and acquisitions has never been easy, and solid surveys indicate that more than half of all acquisitions actually destroy shareholder value rather than producing net benefits.

  • Web Works Wonders

    June 30, 2001 | Fundamentals of Growth | Tele.com

    This translates to US$400 million for a firm like Telstra, and US$6 billion for NTT. Take Cisco Systems for example. Last year, it projected US$825 million in savings because it operates business online.

  • Mobile Markets on the Move

    October 24, 2000 | Telecommunications | The Wall Street Journal Asia

    The mobile market is on the move. Over a quarter-trillion dollars has been stripped from the value of the major mobile telcos since the third generation (3G) mobile license auction earlier this year in Great Britain.

  • Broadband Services - Success Second Time Around

    March 31, 1999 | Strategic Due Diligence | Global Telecoms Business

    Broadband services are back at the financing trough -this time with their hunger for growth financing backed by adequate consumer and small business demand. Global capital markets will be asked for more than $100 billion of broadband network construction funding over the next three to five years.