Publications

  • Bad for business? Frequent bank branch users three-times more likely to switch banks

    November 18, 2015 | Financial Services | Press release

    Bain & Company's sixth annual report on consumer banking behavior identifies six criteria for delivering a better experience while taking out costs

  • Currency fluctuations and luxury globe-trotters boost global personal luxury goods to over a quarter trillion Euros

    October 29, 2015 | Retail | Press release

    According to Bain & Company's 2015 worldwide luxury report, luxury brands will need the right pricing model to win against hard-to-predict currency volatility

  • VARs: The Untapped Growth Engine for Telcos

    October 21, 2015 | Bain Brief

    The enterprise business of telecommunications faces a crisis of eroding top and bottom lines as their customers switch from margin-rich, traditional connectivity to financially less attractive IP (internet protocol) connectivity. For some telcos, acquiring a value-added reseller (VAR) might be the

  • Acquirers Face Strategic and Tech Hurdles to Stay Relevant

    October 07, 2015 | PaymentsSource

    A storm of innovation in technologies and business models is shaking up how consumers make—and businesses receive—payments.

  • Georg Jensen bullish over China's luxury retail market

    September 29, 2015 | Retail | Financial Times | Media mention

    Many luxury companies are seeking to cut rather than expand their presence in China due to fears of an economic slowdown. According to Claudia D'Arpizio, a partner in Bain & Company's Milan office, while Chinese consumer confidence has been affected recently, it is still important for brands to

  • Innovation in Consumer Goods: Heroes to the Rescue

    September 09, 2015 | Bain Brief

    Instead of unleashing a flood of new products each year, winning consumer goods companies focus their innovation efforts on their most profitable products—their heroes. They upgrade and update them with different pack sizes or new ingredients, and make changes that serve new needs and occasions.

  • How to Outgrow Your Competitors: Lessons from US Brand Winners

    September 09, 2015 | Bain Brief

    It's harder than ever to grow a brand, but one in five in the US are gaining share in their categories, according to our study of 550 top brands. These brands outperform their rivals by innovating more effectively to improve penetration, spending more wisely on brand memorability and excelling at

  • The Return of Corporate Strategy in Banking

    September 02, 2015 | Bain Brief

    Falling returns and a widening gap between winners and losers demand that banks rethink their strategies. The rise of digital attackers and innovations such as peer-to-peer lending and international payments solutions, are speeding the pace of change. Banks that hesitate to act risk falling behind

  • Five Imperatives for Navigating Turbulence in the Payments Ecosystem

    September 02, 2015 | Bain Brief

    New technologies and business models are shaking up the payments ecosystem, and payment companies must embrace disruption or suffer the fallout. Merchant acquirers, which enable businesses to accept payments, can turn the upheaval to their advantage if they help merchants sell more, reduce costs

  • You're going to need a better boat: 'Jaws' on branch transformation

    August 13, 2015 | Financial Services | Credit Union Journal | Media mention

    Branch transformation is determining which institutions stay in the financial game as credit union members want their transactions to blend seamlessly whether they're banking in the branch, at home or on the go.