Publications

  • Bain & Company taps Stephen Bertrand to further drive the firm’s growth in the Netherlands

    December 01, 2014 | Press release

    Bain & Company, the global business and management consultancy, has named Stephen Bertrand as managing director, effective October 1, responsible for leading the firm’s Amsterdam office through its next phase of growth. His appointment was announced by Paul Meehan, Head of Bain’s Europe, Middle

  • Leading a Digical® Transformation in Insurance

    November 19, 2014 | Bain Brief

    Insurance executives know they have to make digital investments over the coming years. But it’s not always clear where to start and how to proceed with investments, partnerships and organizing for innovation. Based on early results from digital initiatives in insurance, combined with lessons from

  • Direct and digital is best - Bain Warsaw

    November 04, 2014 | Customer Strategy & Marketing, Financial Services | Rzeczpospolita | Media mention

    Bain & Company's global survey of customer loyalty in insurance showed that insurance companies that are developing digital channels at the expense of traditional forms of contact with the client risk losing their clients entirely.

  • Because clients never wait - Bain Warsaw

    November 01, 2014 | Customer Strategy & Marketing, Financial Services | BANK | Media mention

    These days, clients praise the availability of their bank services. They do not want to wait. To take care of their clients, banks have to invest in services that guarantee availability to banking services 24/7.

  • Chinese shoppers: Three things leading consumer products companies get right

    October 29, 2014 | Bain report

    Although the market environment continues to evolve in China, shopper behaviors have remained consistent and stable between 2011 and 2013. The most successful consumer companies have adapted to these behaviors to increase penetration.

  • The best option is direct and digital - Bain Warsaw

    October 16, 2014 | Gazeta Ubezpieczeniowa | Media mention

    Insurers that overemphasize digital channels at the expense of traditional methods stand to alienate customers, according to a new comprehensive global customer survey and report released by Bain & Company.

  • Increase focus on household penetration

    September 29, 2014 | Businessworld

    The best way brands can sustainably grow is by increasing the number of buyers through increased household penetration.

  • The hyper-connected client of banking in the new dimension - Bain Warsaw

    September 26, 2014 | eGospodarka | Media mention

    Technological advances, generational and demographic changes and the expectations of shareholders to increase efficiency influence the ways in which financial institutions interact with customers. But are banks prepared to support the so-called "hyper-connected" customer?

  • The hyper-connected client of banking in the new dimension - Bain Warsaw

    September 24, 2014 | Banking Magazine | Media mention

    Technological advances, generational and demographic changes and the expectations of shareholders to increase efficiency influence the ways in which financial institutions interact with customers. But are banks prepared to support the so-called "hyper-connected" customer?

  • Brand booster

    September 16, 2014 | Businessworld

    As the Indian economy embarks again on an expansion path, companies must actively seize the opportunity to increase household penetration of their brands by driving consideration.