Publications

  • Improving IT Services with a Factory Mindset

    July 08, 2015 | Bain Brief

    As firms grow, executives need to take a more rational approach to management, based on better planning, lean operations and more sophisticated supply chain management. Our survey of Indian and global firms identified four capabilities critical to efficient performance in current operations and a

  • How SaaS Providers Can Use Pricing to Achieve Their Ambitions

    July 09, 2014 | Bain Brief

    SaaS pricing set casually or based on internal cost metrics generally fails to generate the anticipated growth, or leaves a huge amount of value on the table. Bain has identified six pricing strategies, each informed by a deep understanding of customers’ needs, so that providers can select the

  • Smartphone payment system to be unveiled in UK

    March 10, 2014 | Technology | Financial Times | Media mention

    "The case for mobile payments has been a long time in the making and it always feels like the sun is about to break through the clouds," said Stephen Bertrand, Head of Bain & Company's technology practice in Europe.

  • Mobile Payments: Finally Ready to Take Off?

    February 05, 2014 | Technology | Bain Brief

    In a broad survey across Western Europe and the US, consumers told Bain that although they are concerned about security and privacy, they are willing to try mobile payments—provided they see some benefits such as more convenience or better value. Banks, retailers and tech companies that act now to

  • Selling the cloud

    July 31, 2012 | Technology | Bain Brief

    As the market for cloud computing matures, incumbents and innovators will need to adapt their go-to-market systems to meet the needs of the next generation of buyers.

  • The five faces of the cloud

    July 31, 2011 | Bain Brief

    New customers with new demands are fueling the growth of cloud computing, forcing providers to adapt.

  • Technology: a binary goldmine

    May 04, 2011 | Financial Times | Media mention

    "Ultimately, you have to have a system of rights," he says - something that balances the valid, but often conflicting, interests of individuals, governments and businesses.

  • Wise up, there's dosh in your personal data

    March 05, 2011 | The Sunday Times | Media mention

    In a The Sunday Times article about new services that allow consumers to control personal data sharing with email marketers, Bain & Company's research on online data privacy was cited.

  • Web's Hot New Commodity: Privacy

    February 27, 2011 | The Wall Street Journal Online | Media mention

    Our work focuses on helping companies deliver results. Visit our publications section, Bain Insights, for the best research and ideas from Bain's experts.

  • Personal data: The emergence of a new asset class

    February 06, 2011 | Telecommunications | World Economic Forum

    The mountain of personal data about each of us is growing larger—and more valuable—every day. Indeed, personal data will soon emerge as a new asset class, but only if new legal, cultural, technological and economic infrastructures also arise to address concerns over potential misuse.