Publications

  • U.K.'s Hung Parliament Raises Business Hopes for a Softer Brexit

    June 12, 2017 | Macro Trends | Bloomberg | Media mention

    One of the biggest challenges for business leaders since the referendum has been the uncertainty over whether the U.K. would remain in the single market or fall out and face tighter immigration controls, said Michael Garstka, a partner with Bain & Company.

  • British Airways botches its response to its latest technical woes

    June 03, 2017 | Information Technology | The Economist | Media mention

    Frank Ford, a partner with Bain & Company, postulates that airlines could fix systematic IT crashes by simply performing tests on these systems more often. Firms in many industries, including airlines, typically fear that tests could disrupt business too much, and as a consequence skimp on them.

  • Utilities think digital to serve homes of future

    May 29, 2017 | Utilities & Alternative Energy | Financial Times | Media mention

    Julian Critchlow, a partner with Bain & Company, stresses that in the immediate future most utility companies will need - and will continue - to make money on basic energy supply. Until more homes move "off grid" with their own solar panels and batteries that can store excess electricity, energy

  • Jim Hackett has an impossible job to remake Ford

    May 24, 2017 | Firm Strategy | The Financial Times | Media mention

    Bain & Company has a model for what it calls the firm of the future — a company, like Ford, facing upheaval. It argues that the leaders like Jim Hackett must keep “engine one”, the traditional core business, operating smoothly. At the same time, they must free capital to invest in “engine two”, the

  • Fighting Sustainability Inertia

    May 18, 2017 | Stanford Social Innovation Review

    Keeping sustainability programs on track requires a new mindset, executive leadership and clear public commitments.

  • How Banks Can Turn Around Unprofitable Corporate Clients

    May 16, 2017 | Bain Brief

    Some banks have upgraded their IT systems to better track the profitability of each client, then focused on explicitly managing profitability at the onboarding, deal pricing and account relationship stages.

  • New Bank Strategies Require New Operating Models

    May 15, 2017 | Bain Brief

    It’s high time for banks to shake up creaky structures and ways of working—and time is running short for responding to incursions by nonbank technology firms.

  • Culture clash: an unseen blight for mega-mergers

    May 07, 2017 | Organization | The Sunday Telegraph | Media mention

    Marc Berman, a partner with Bain & Company, said one of the most common mistakes firms make when they merge is to take "so long to resolve people issues that their best talent gets lured away or culture tensions fester" - something that could become an issue in this case if decisions aren't made

  • Red Is Good: Why Smart Leaders Question the Green in Performance Dashboards

    May 03, 2017 | Managing Change Blog

    By embracing red results on your performance dashboard, you nurture the kind of problem solving and collaboration that leads to the best results.

  • Because I Said So: Lessons in Parenting and Change Management

    May 02, 2017 | Managing Change Blog

    The next time you prepare to launch some sort change initiative in your business think first about how you will enlist employees in the process.