Publications

  • Your scarcest resource

    April 15, 2014 | Organization | Harvard Business Review

    Most companies have elaborate procedures for managing capital. They require a compelling business case for any new investment. They set hurdle rates. They delegate authority carefully, prescribing spending limits for each level.

  • Managing Initiative Overload

    March 06, 2014 | Bain Decide & Deliver | Bain Brief

    When you're overwhelmed with initiatives, you can't contribute to good, fast decision making. Here’s a practical set of guidelines to prevent initiative overload when possible and mitigate its effects when not.

  • How group dynamics affect decisions

    December 03, 2013 | Bain Decide & Deliver | Bain Brief

    What happens in a group—the pressure toward conformity, obedience to authority, and so on—can lead to bad decisions. Companies have to be aware of group dynamics and take steps to mitigate their effects.

  • The five traps of high-stakes decision making

    November 14, 2013 | Organization | HBR.org

    Big-stakes decisions are just that—big. When they go awry, it is typically because the organization has fallen victim to one or more of these failures.

  • Boiling-frog affliction and other ills: Using combination therapies to improve organization performance

    October 02, 2013 | Bain Decide & Deliver | Bain Brief

    Organizational ailments tend to come in clusters—which means you’re going to need a combination of treatments to fix them.

  • Measuring decision effectiveness

    June 05, 2012 | Organization | Bain Brief

    Companies that make high-quality decisions, make them quickly, and implement them effectively win more contracts, get to market faster and otherwise beat out rivals. And yet many companies do not even measure their decision effectiveness. They don’t know how they stack up against the competition,

  • Great decisions require great support

    September 29, 2011 | Organization | Forbes.com

    Many organizations know they must clearly identify the individual or group responsible for making every major decision. But too many organizations stop there—and fail to realize that every major decision involves several essential supporting roles that are often the key to success.

  • Create a decision-focused culture

    September 07, 2011 | Organization | Forbes.com

    Building a decision-focused culture can seem daunting. But a committed leadership team can do it by focusing on three key steps, which we think of as define, align and build.

  • Solving the talent problem: a decision approach

    August 17, 2011 | Organization | Forbes.com

    Leadership supply, a/k/a the “war for talent,” is a perennial item on every executive’s agenda. But the conventional tools—recruitment and retention efforts, training programs and the like—do no more than keep a company in the game. They can’t help an organization pull away from the competition or

  • The decision-driven organization

    May 31, 2010 | Organization | Harvard Business Review

    Reorganizations are popular with chief executives, who believe that making big structural changes will lead to better performance. In reality, a company's structure results in better performance only if it improves the organization's ability to make and execute key decisions better and faster than