Publications

  • Decision-driven marketing

    June 24, 2014 | Harvard Business Review

    Cutting-edge companies create a different kind of marketing organization—one that is less siloed, more interactive, and more collaborative, and that increases marketing’s value and effectiveness.

  • Managing Initiative Overload

    March 06, 2014 | Bain Decide & Deliver | Bain Brief

    When you're overwhelmed with initiatives, you can't contribute to good, fast decision making. Here’s a practical set of guidelines to prevent initiative overload when possible and mitigate its effects when not.

  • How group dynamics affect decisions

    December 03, 2013 | Bain Decide & Deliver | Bain Brief

    What happens in a group—the pressure toward conformity, obedience to authority, and so on—can lead to bad decisions. Companies have to be aware of group dynamics and take steps to mitigate their effects.

  • History's biggest mistakes: Why you're not doomed to repeat them

    October 08, 2013 | Organization | Forbes.com

    A company has to make good choices time after time. It has to do so speedily—faster than competitors—and it has to ensure that decisions get translated into action. No wonder there are as many missteps in this sphere as there are in dubious moments in history. After all, great decision processes

  • Boiling-frog affliction and other ills: Using combination therapies to improve organization performance

    October 02, 2013 | Bain Decide & Deliver | Bain Brief

    Organizational ailments tend to come in clusters—which means you’re going to need a combination of treatments to fix them.

  • Bad decisions in history: Cautionary tales

    December 05, 2012 | Organization | Bain Brief

    Bad decisions are a bit like Trojan horses—you may not recognize the danger at first, but if you know your history, you’ll soon learn to keep them outside your walls.

  • Want better meetings? Get rid of noise, toys and spectators

    October 10, 2012 | Bain Decide & Deliver | Forbes.com

    Meetings. No company can live without them, but it sure is hard to live with them. Maybe that’s why our clients have come up with so many tips for breaking through the usual meeting logjams.

  • 10 decision diseases that plague companies

    September 26, 2012 | Bain Decide & Deliver | Forbes.com

    Has your company contracted any of these debilitating decision diseases? The best way to address them is to diagnose the underlying condition, so that you can take the right corrective action.

  • Committees that work

    August 08, 2012 | Organization | Bain Brief

    The challenge is to manage committees well: to get the most out of them while nipping their dysfunctional traits in the bud.

  • Refresh, refocus and remind: Nine practical tips to keep meetings centered on decisions and action

    March 23, 2012 | Organization | Bain Brief

    Meetings. No company can live without them, but it sure is hard to live with them.