Publications

  • 85 percent of luxury growth this year due to younger generations

    November 03, 2017 | Retail | CNBC | Media mention

    Claudia D’Arpizio, a partner with Bain & Company, speaks about how luxury brands have changed the way in which they serve their customers.

  • IKEA undertakes some home improvements

    November 02, 2017 | Retail | The Economist | Media mention

    IKEA's new digitally-focused strategy carries the usual risks faced by firms going online. Customers are not shifting entirely to e-commerce, notes Marc-André Kamel, a partner with Bain & Company, but wish to mix and match channels.

  • Millennials have fallen in love with Gucci, for now

    October 29, 2017 | Retail | Wall Street Journal | Media mention

    Millennials and their successors in so-called Generation Z will account for roughly 32 percent of total luxury consumer spending this year, according to a new report by Bain & Company.

  • Generations Y and Z drive growth in luxury market

    October 25, 2017 | Retail | The Economist | Media mention

    Only a select group of luxury goods companies are succeeding in luring coveted millennial customers and increasing their profits, according to a report by Bain & Company. “The millennial state of mind has changed the way purchases are made across generations and has pushed luxury brands to redefine

  • Gens Y and Z are Buying Lots of Luxury Stuff after All

    October 25, 2017 | Retail | New York Times | Media mention

    Generation Y provided 30 percent of all spending and, together with Generation Z, generated 85 percent of the luxury growth in the last 12 months, said Claudia D’Arpizio, a partner with Bain & Company.

  • The Future of Car Sales Is Omnichannel

    September 13, 2017 | Bain Brief

    Auto makers and dealers must change their sales and operating models to meet the needs of car buyers as they shift to buy online.

  • Amazon's Whole Foods Deal Turns Spotlight on France's Carrefour

    June 20, 2017 | Retail | Bloomberg | Media mention

    French grocer Carrefour named a new chief executive officer this month. His mission is to expand his new employer’s online presence while revamping its tired hypermarkets. “The hypermarket concept needs to be fundamentally rethought in terms of what it’s bringing to the market and in terms of

  • Luxury brands look for new models in a radical era

    May 15, 2017 | Retail | The Financial Times | Media mention

    Chinese consumption had been fueling double-digit growth in luxury since 2010, but now the industry must innovate, say a report from Bain & Company, as consumers’ desires and habits evolve.

  • Chinese bloggers bridge the gap between brands and buyers

    May 15, 2017 | Retail | The Financial Times | Media mention

    According to Bain & Company, in 2016 Chinese shoppers were responsible for 30 per cent of luxury purchases, more than any other nationality.

  • Buoyant growth returns across the world, lifting luxury industry

    May 15, 2017 | Retail | The Financial Times | Media mention

    According to estimates from Bain & Company, residents of high-income economies accounted for just over half of the global market for luxury in 2016: 23 percent were Americans, 19 percent Europeans and 11 percent Japanese.