Publications

  • Paris Fights the Effects of Crimes Against the Very Rich

    January 23, 2017 | Retail | New York Times | Media mention

    In recent years Paris has brought in more than 10 billion euros ($10.6 billion) in luxury-sales revenue annually, according to Bain & Company, with almost two-thirds of that from foreign visitors. In the past year this has fallen dramatically. “Changes in visa regulations for Chinese visitors made

  • Bank Contact Centers: Dial 'T' for Transformation

    January 18, 2017 | Bain Brief

    These phone-centric operations, reimagined and reenergized, can hold the key to retail banking’s digital future.

  • Buell’s Take: It’s a Great Time to Be German, Unless You’re a Banker

    January 06, 2017 | Banking | WSJ Pro | Media mention

    A new study from Bain & Company argues that Germany has too many banks, which don’t earn enough money and employ too many people. Wilhelm Schmundt, a partner with Bain, says that Germany could cut some of its 30,000 bank branches without harming customer service.

  • To Lead a Digital Transformation, CEOs Must Prioritize

    January 02, 2017 | HBR.org

    Given the pace at which digital innovation is disrupting industries globally, it’s not surprising that most CEOs feel pressure to find and deploy the right technology as fast as their budgets will allow.

  • Luxury Goods Worldwide Market Study, Fall-Winter 2016

    December 28, 2016 | Bain report

    The 15th edition of the Bain Luxury Study, published by Bain & Company for Fondazione Altagamma, the trade association of Italian luxury goods manufacturers, analyzed recent developments in the global luxury goods industry.

  • Big, Bold Bank Cost Transformation

    December 20, 2016 | Bain Brief

    Senior teams can achieve major cost reform by demonstrating to everyone in the organization why it's beneficial to embrace simplicity and keep bad costs from creeping back.

  • The Company Founder's Special Sauce

    December 18, 2016 | WSJ.com

    "The Founder," a new film starring Michael Keaton, tells the story of McDonald’s Corporation founder Ray Kroc as he turns a few small restaurants into a ubiquitous international chain. It’s a tale of founder-driven corporate growth—something that has become too rare today.

  • The Coming Boom in 'Regtech'

    December 16, 2016 | Bangkok Post

    Regtechs can provide brains, guts and backbone to improve governance, risk and compliance (GRC) processes in a number of ways.

  • The Global Diamond Industry 2016: The Enduring Allure of Timeless Gems

    December 05, 2016 | Bain report

    A new generation of consumers—the millennials—represents a compelling opportunity for the diamond industry.

  • Modi Isn't a Diamond's Best Friend

    December 05, 2016 | Metals & Mining | Bloomberg | Media mention

    Things may be about to get a lot more difficult for the struggling global diamond industry. Almost 80 percent of the world's gem diamonds come from India, where the rocks are paid for with cash upfront and sold on credit, according to Olya Linde, a partner with Bain & Company.