Publicaciones mundiales

  • At Investment Brokerages, Customer Loyalty Flows from a Great Digital Experience

    January 30, 2018 |

    Brokerage firms with the highest loyalty scores also lead their peers in the degree of their digital, self-serve model.

  • Giving New Life to Life Insurance

    January 22, 2018 |

    To meet the challenges of the marketplace, life insurance companies need nothing less than a total transformation of the way they do business.

  • How to Breathe New Life into Life Insurance

    January 17, 2018 | Bain Brief

    Life insurers can reinvigorate themselves by setting bold goals, attacking legacy costs and investing in technology to drive a step change in efficiency and an improved customer experience.

  • To Earn Greater Loyalty, Investment Brokerages Should Think Digital

    January 16, 2018 | Bain Brief

    Refining digital offerings and improving interactions can help ensure that customers will stay with brokerage firms, even if individual advisers move on.

  • How Big Brands Can Prepare for US Grocery's Tectonic Shifts

    March 08, 2017 | Bain Brief

    As US consumer trends shift and grocers react, consumer goods companies face massive risks to their growth and profit formulas.

  • Global Private Equity Report 2017

    February 27, 2017 | Bain report

    Bain's annual Global Private Equity Report highlights how leading PE firms have begun adapting to a demanding environment.

  • The Bank Branch and Call Center Traffic Jam

    November 29, 2016 | Bain report

    From millennials to seniors, bank customers are still on the digital learning curve and need guidance to migrate to mobile.

  • Bain & Company's Global Private Equity Report 2016

    February 22, 2016 | Bain report

    Bain's annual Global Private Equity Report offers a comprehensive view of the challenges that private equity investors face following a decade of volatility and change, as well as what it will take to succeed in 2016.

  • VARs: The Untapped Growth Engine for Telcos

    October 21, 2015 | Bain Brief

    The enterprise business of telecommunications faces a crisis of eroding top and bottom lines as their customers switch from margin-rich, traditional connectivity to financially less attractive IP (internet protocol) connectivity. For some telcos, acquiring a value-added reseller (VAR) might be the

  • Repremiumization: The Way Up for Europe's Telcos

    February 25, 2015 | Bain Brief

    Fifteen years of price wars have weakened the revenues and profits of Europe's telecom operators, while conditioning customers to think of price first when choosing a provider. Repremiumisation offers telecom operators a chance to restore the premium value and perception of the service they provide.