Publicaciones mundiales

  • Want more loyal customers?

    September 01, 2014 | Best's Review

    Customer loyalty has been tough to come by in the insurance industry, but companies that delight can woo even the most price-sensitive customers.

  • Power struggle: Making the most of generation assets in turbulent times

    August 27, 2014 | Bain Brief

    A thorough review of a power generation portfolio informs decisions about how to reduce costs, raise revenues and make broader strategic plans.

  • Cost-cutting with no regrets

    August 13, 2014 | Bain Brief

    Businesses have been squeezing more productivity from existing resources, but efforts to contain costs don't have to cause gloom and doom. In the best companies, cost programs spur major improvements in operating effectiveness along financial customer, employee and other metrics.

  • Billions online

    July 22, 2014 | BRICS Business Magazine

    Each year delivers impressive e-commerce growth as China’s shoppers heartily embrace e-commerce. Online sales are expected to continue on their amazing trajectory, reaching 3.3 trillion yuan by 2015.

  • How banks can prime themselves for digital transformation

    July 15, 2014 | American Banker

    Banks must fuse digital and physical assets to provide services that customers now demand.

  • From shelf to checkout: How brands can stand out at stores

    July 10, 2014 | Forbes.com

    Consumer products companies that rediscover the potential inside each store can watch sales grow by an additional 5% to 15% each year.

  • How SaaS providers can use pricing to achieve their ambitions

    July 09, 2014 | Bain Brief

    SaaS pricing set casually or based on internal cost metrics generally fails to generate the anticipated growth, or leaves a huge amount of value on the table. Bain has identified six pricing strategies, each informed by a deep understanding of customers’ needs, so that providers can select the

  • Simplify to grow in telecommunications

    July 09, 2014 | Bain Brief

    Telecom companies can spot complexity by identifying the pain points suffered by customers and employees. Leaders focus on eliminating the underlying causes to deliver a better customer experience and lay the groundwork for the next round of growth.

  • The new mission for brands: Winning shoppers in the store

    June 25, 2014 | Bain Brief

    Until now, many consumer goods CEOs didn’t feel the urgency to prioritize their in-store execution. Now, as retail channels and formats change in both mature and developing markets, and as shoppers make more of their purchase decisions in the store – and faster than ever –brands need to draw up

  • Decision-driven marketing

    June 24, 2014 | Harvard Business Review

    Cutting-edge companies create a different kind of marketing organization—one that is less siloed, more interactive, and more collaborative, and that increases marketing’s value and effectiveness.