Lea algunas perspectivas de nuestros expertos locales en temas de importancia, tanto para nuestros clientes como para sus industrias.
How preemptive cost containment can make operations more effective, not just leaner. More
Some outperformers justify higher targets because they know how to achieve them. More
How to convert customer loyalty into an economic advantage. More
Customer loyalty has been tough to come by in the insurance industry, but companies that delight can woo even the most price-sensitive customers.
A thorough review of a power generation portfolio informs decisions about how to reduce costs, raise revenues and make broader strategic plans.
Businesses have been squeezing more productivity from existing resources, but efforts to contain costs don't have to cause gloom and doom. In the best companies, cost programs spur major improvements in operating effectiveness along financial customer, employee and other metrics.
Each year delivers impressive e-commerce growth as China’s shoppers heartily embrace e-commerce. Online sales are expected to continue on their amazing trajectory, reaching 3.3 trillion yuan by 2015.
Banks must fuse digital and physical assets to provide services that customers now demand.
Consumer products companies that rediscover the potential inside each store can watch sales grow by an additional 5% to 15% each year.
SaaS pricing set casually or based on internal cost metrics generally fails to generate the anticipated growth, or leaves a huge amount of value on the table. Bain has identified six pricing strategies, each informed by a deep understanding of customers’ needs, so that providers can select the
Telecom companies can spot complexity by identifying the pain points suffered by customers and employees. Leaders focus on eliminating the underlying causes to deliver a better customer experience and lay the groundwork for the next round of growth.
Until now, many consumer goods CEOs didn’t feel the urgency to prioritize their in-store execution. Now, as retail channels and formats change in both mature and developing markets, and as shoppers make more of their purchase decisions in the store – and faster than ever –brands need to draw up
Cutting-edge companies create a different kind of marketing organization—one that is less siloed, more interactive, and more collaborative, and that increases marketing’s value and effectiveness.
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