Publications

  • The Founder's Mentality: How to Overcome the Predictable Crises of Growth

    June 07, 2016 | Harvard Business Review Press

    Why is profitable growth so hard to achieve and sustain? Most executives manage their companies as if the solution to that problem lies in the external environment—find an attractive market, formulate the right strategy, win new customers.

  • The Founder's Mentality: How to Overcome the Predictable Crises of Growth - Bain Seoul

    June 07, 2016 | Harvard Business Review Press

    Why is profitable growth so hard to achieve and sustain? Most executives manage their companies as if the solution to that problem lies in the external environment—find an attractive market, formulate the right strategy, win new customers.

  • Finding the hidden costs in broken supply chains

    March 13, 2013 | Performance Improvement | Bain Brief

    Supply chain barriers—not tariffs—are the most costly obstacle to trade and can erode or even wipe out the benefits of sourcing strategies that rely on low-cost locations. Companies need a full understanding and analysis of how these supply chain barriers affect return on investment.

  • Aligning the Stars: How to Succeed When Professionals Drive Results

    March 20, 2002 | Services | Harvard Business School Press

    Most businesses rely on talent to succeed, but none so much as professional service firms. Within this rapidly expanding, trillion-dollar industry, professionals--and how they're managed--are the primary sources of competitive advantage.