Articles

  • Choosing the Right Platform for the Industrial IoT

    September 28, 2017 | Bain Brief

    Industrial uses promise to be among the largest markets for IoT devices and services. For vendors and OEMs, the question is whether to partner, build or sign on.

  • Product Management in the Age of Disruption

    September 27, 2017 | Bain Brief

    Tech companies looking to win market share are giving product managers new powers over every aspect of the customer experience.

  • Why Insurers Should Look Beyond Insurance

    September 21, 2017 | Bain Snap Chart

    In what may look like a paradox, companies are winning in insurance by offering their customers services beyond insurance.

  • How Brands Can Get Ahead of China's Tectonic Shifts in Grocery Retail

    September 20, 2017 | Bain Brief

    Like everything else in China, grocery retailing is changing at warp speed—with huge rewards for brands that quickly adapt to the new rules.

  • Banking Strategy for the Long Game

    September 17, 2017 | Bain Brief

    Despite pressures to improve next quarter's stock performance, banking remains a long game, demanding a decade-long perspective. Here's how senior banking teams can incorporate the salient themes into their strategic planning.

  • Customer Behavior and Loyalty in Insurance: Global Edition 2017

    September 14, 2017 | Bain report

    Insurers have long struggled to attract and retain customers. They do business in a highly competitive marketplace, and they sell a product that many consumers consider to be a commodity.

  • Ecosystems: How Insurers Can Reinvent Customer Relationships

    September 14, 2017 | Bain Brief

    Companies are transforming themselves into multipurpose providers—offering suites of interconnected services that extend beyond insurance to meet the broader needs of their clients.

  • Battle of the Banks: The Fight for Profitable Business Models in Europe

    September 04, 2017 | Bain Brief

    European banks as a whole are running hard just to stand still. Sure, in light of the higher capital buffers they have erected, the banks might appear to be fairly resilient when viewed through recent stress tests by regulators.

  • Number of European Banks in Danger Rises Sharply

    September 03, 2017 | The Financial Times

    The number of European banks in grave danger rose sharply last year and is now close to its 2013 level, despite extensive efforts by lenders to bolster balance sheets and profits, analysis by consultancy Bain shows.

  • Mobile Operators: How To Keep Up With Customer Demand

    August 30, 2017 | Forbes.com

    In the coming years, winning mobile operators will be those that shift their focus from a system that relies on rigid measures of network performance to one that actively manages customer experience