Newsletters

Forum Finance Newsletter 7

Rethinking the universal banking model

January - April 2013

In this edition, we take a look at both macro and micro effects of the global financial crisis of 2008, and how it has changed the world of banking. We explore the decline of the universal banking model, and how the trend is starting to affect banks in the Middle East. We also feature an interview with Mohammed J. Berro, Group CEO of Al Hilal Bank who shares his views on innovation and redefining customer’s experience in order to strengthen the bank’s brand.

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Decision Driven Organization

August - December 2012

In this edition, we look at the ability of organizations to make and execute decisions effectively. When Bain & Company conducted a global survey of nearly 800 companies, we found that there was a 95% correlation between decision effectiveness and financial results. We also feature an interview with Dr. Bernd van Linder, Managing Director of Saudi Hollandi Bank, who shares his views on the Saudi Arabian banking market perspectives, the untapped potential in SME banking, and much more."

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Winning strategies in wealth management

January - April 2012

In this edition, we examine current trends in the Middle Eastern wealth management market. We also feature an interview with Abdulkareem Abu Alnasr, CEO of The National Commercial Bank, who shares his views on current trends and opportunities in the Saudi financial services sector.

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Measuring and strengthening customer loyalty

November - December 2011

In this edition, we examine customer satisfaction as a proven driver of profitability and value creation. We also feature an interview with Simon N. Cooper, CEO of HSBC Middle East, who shares his views on customer experience as well as on broader trends and opportunities in the financial services sector.

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Efficiency improvement: Cut complexity and streamline organization

May - June 2011

In this first edition, we explore the challenges facing brokerage houses in the region and the trajectory of regional equity markets. We also feature an interview with Sameer Al-Ansari, CEO of SHUAA Capital on the outlook for investment banking and lessons on managing in turbulent times.

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Consolidation Trends: MENA banking sector

March - April 2011

In this edition, we explore the consolidation trends in the MENA banking sector and discuss ways to avoid post-merger missteps. We also feature an interview with Rick Pudner, CEO of Emirates NBD on how he led the merger of Emirates Bank International and National Bank of Dubai to create one of the region’s largest financial services institutions.

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Regional Markets: Challenges & Opportunities

December 2010

In this edition, we explore opportunities for process improvement and ways to cut complexity and streamline organization. We also feature an interview with David Martin, the Head of Business Development of RAK Bank, who has led one of the most remarkable Retail and SME Banking stories in the region.

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