Publications

  • Soul Searching: True Transformations Start Within

    June 14, 2018 | Bain Brief

    Going around the table, each member of the executive committee agreed that the firm's plan to transform its multibillion-dollar retail business was ready to roll. It was make or break, and the organization's people would determine the difference.

  • Firing Up the Customer Experience Factory

    June 11, 2018 | Bain Brief

    How to create experiences that are simple, digital and tuned to what customers value.

  • The Cure for Pharma's Commercial Productivity Woes

    May 09, 2018 | Bain Brief

    To earn greater loyalty and raise productivity, figure out what really matters for doctors.

  • Insurers Can Lead Healthcare's Digital Revolution

    March 27, 2018 | Forbes.com

    Health insurance executives who embrace digitalization and foster a climate of innovation have a tremendous opportunity to improve a healthcare system that is long overdue for an overhaul.

  • Insurers Hold the Key to Healthcare's Digital Future

    March 21, 2018 | Bain Brief

    Health insurers have a multibillion-dollar opportunity to lead a digital transformation of healthcare that will mean lower costs and better care for patients.

  • Organizing for a Digital World

    February 08, 2018 | Bain Brief

    Virtually all large companies, even those in old-line industries such as machinery and agriculture, have gone digital to some extent. But at many companies the efforts are falling far short of their potential.

  • Bain & Company elects Manny Maceda as Worldwide Managing Director

    November 20, 2017 | Firm Strategy | Press release

    Bain & Company, the global business consulting firm, has elected Manny Maceda to serve as the firm’s new worldwide managing director effective March 1, 2018.

  • How to Manage Change During a Merger Integration

    November 15, 2017 | Bain infographic

    Many post-merger change efforts fall short of expectations. Companies that build a strong foundation after a merger and then cascade the change throughout the organization are best positioned to succeed.

  • How European Banks Can Get Stronger

    November 07, 2017 | Bain infographic

    Many European banks continue to struggle, Bain research shows. But there is a proven formula that banks can use to right themselves.

  • Customer Behavior and Loyalty in Insurance: Global Edition 2017

    September 14, 2017 | Bain report

    Insurers have long struggled to attract and retain customers. They do business in a highly competitive marketplace, and they sell a product that many consumers consider to be a commodity.