Publications

  • Getting the Dose Right: A Digital Prescription for the Pharma Industry

    December 16, 2015 | Bain Brief

    Many pharma companies feel overwhelmed by noise about the coming digital transformation. Digital tools and data will enable faster, cheaper, and more effective approaches to drug R&D, production and commercialization - but only for those that create a clear digital strategy.

  • Retail Banks Wake Up to Digital Lending

    December 15, 2015 | Bain Brief

    Our benchmark survey highlights the capability gaps and the potential for banks to defend their profit pools.

  • For nearly 10 years running, Bain & Company clinches a top spot on Glassdoor’s best places to work ranking

    December 09, 2015 | Corporate | Press release

    Boston – Dec. 10, 2015 – For the second year in a row, Bain & Company clinched the No. 2 spot on Glassdoor's 2016 Best Places to Work list, which is based solely on reviews from "the people who know these companies best – their employees," according to Glassdoor.

  • Slowing global demand sends a ripple through the global diamond pipeline, driving prices down by nearly 25 percent in the second half of 2014

    December 08, 2015 | Industrial Goods and Services | Press release

    Bain & Company's fifth annual report on the diamond industry predicts the market has the potential to rebound in 1-2 years, but not before current turmoil will likely force the mid-market to reevaluate their business models Moscow – Dec.

  • Mobile beats banches for the banks of the future

    December 07, 2015 | Digital, Banking | Bloomberg TV | Media mention

    Bain Partner Gerard du Toit appeared on Bloomberg TV's 'Value Proposition' segment to discuss key findings from Bain's Customer Behavior and Loyalty in Retail Banking report, including the shift to mobile banking by banks around the world and the balancing act banks must do before closing branches

  • Halftime report and all eyes on Amazon

    December 04, 2015 | Bain Brief

    Early reports from the Thanksgiving shopping weekend suggest record e-commerce sales as well as significant and extended promotional activity. Fueling these trends: Amazon. In this issue, we recap the season to date, dissect Amazon's business model and share new research on how retailers can

  • For the future of banking, it's all about the apps

    November 25, 2015 | Banking | CNBC | Media mention

    The physical experience of going to a bank is being replaced by a digital, mobile customer experience, according to Bain & Company's Customer Behavior and Loyalty in Retail Banking report. The findings outline six key goals in developing digital solutions for banking in the digital age.

  • The Net Promoter System®'s Journey to Employee Advocacy: The First Mile

    November 24, 2015 | Bain Brief

    Employee advocacy begins with employee satisfaction. And creating employee satisfaction depends on meeting four basic requirements.

  • ’Tis the season for free shipping

    November 19, 2015 | Bain Brief

    With every holiday season, customers’ expectations for free and fast delivery increase. This year, retailers must also provide shoppers with a good fulfillment experience, one that is flexible, reliable and seamless. In this issue, we look at how retailers—including grocers—are modernizing their

  • Bad for business? Frequent bank branch users three-times more likely to switch banks

    November 18, 2015 | Financial Services | Press release

    Bain & Company's sixth annual report on consumer banking behavior identifies six criteria for delivering a better experience while taking out costs