Publications

  • 85 percent of luxury growth this year due to younger generations

    November 03, 2017 | Retail | CNBC | Media mention

    Claudia D’Arpizio, a partner with Bain & Company, speaks about how luxury brands have changed the way in which they serve their customers.

  • IKEA undertakes some home improvements

    November 02, 2017 | Retail | The Economist | Media mention

    IKEA's new digitally-focused strategy carries the usual risks faced by firms going online. Customers are not shifting entirely to e-commerce, notes Marc-André Kamel, a partner with Bain & Company, but wish to mix and match channels.

  • The Future of Car Sales is Omnichannel

    October 30, 2017 | Bain infographic

    Car-buying behavior is changing, and almost 50% of buyers begin online. This infographic looks at how dealers and automakers can create a better sales experience.

  • Millennials have fallen in love with Gucci, for now

    October 29, 2017 | Retail | Wall Street Journal | Media mention

    Millennials and their successors in so-called Generation Z will account for roughly 32 percent of total luxury consumer spending this year, according to a new report by Bain & Company.

  • Generations Y and Z drive growth in luxury market

    October 25, 2017 | Retail | The Economist | Media mention

    Only a select group of luxury goods companies are succeeding in luring coveted millennial customers and increasing their profits, according to a report by Bain & Company. “The millennial state of mind has changed the way purchases are made across generations and has pushed luxury brands to redefine

  • Gens Y and Z are Buying Lots of Luxury Stuff after All

    October 25, 2017 | Retail | New York Times | Media mention

    Generation Y provided 30 percent of all spending and, together with Generation Z, generated 85 percent of the luxury growth in the last 12 months, said Claudia D’Arpizio, a partner with Bain & Company.

  • Global personal luxury goods market returns to healthy growth, reaching a fresh high of €262 billion in 2017

    October 25, 2017 | Retail | Bain press release | Press release

    The 16th edition of Bain & Company’s annual global luxury study finds that the shine has returned to the market after a year of stagnation, boosted by growth in most regions due to more robust local consumption and strong tourist purchases

  • The Future of Car Sales Is Omnichannel

    September 13, 2017 | Bain Brief

    Auto makers and dealers must change their sales and operating models to meet the needs of car buyers as they shift to buy online.

  • Big Brands Confront Big Changes at US Grocers

    July 28, 2017 | Bain infographic

    Large consumer product companies are at a crossroads as several trends transform the grocery industry.

  • Sophie Horrocks: The Power of Omnichannel Stores

    July 05, 2017 | Bain video

    Sophie Horrocks, a partner with Bain's Retail practice, discusses how retailers can blend digital and in-store channels to drive brand awareness and generate sales.