Publications

  • The Firm of the Future - Bain Santiago

    April 12, 2017 | Bain Brief

    In the world of the firm, something is changing. It’s not that your local bookstore went out of business. Or that your taxi driver now rates you on a 5-point scale. Or that anything can now be outsourced, allowing even the smallest firms to rent capabilities on demand.

  • Chinese buyers will soon lead the world in online sales - Bain Santiago

    September 03, 2013 | Organization | Diario Financiero | Media mention

    Online commerce in China will surpass the United States's market this year, causing it to become the world's largest based on consumer spending.