• The Firm of the Future - Bain Santiago

    April 12, 2017 | Bain Brief

    In the world of the firm, something is changing. It’s not that your local bookstore went out of business. Or that your taxi driver now rates you on a 5-point scale. Or that anything can now be outsourced, allowing even the smallest firms to rent capabilities on demand.

  • Distributed Ledgers in Payments: Beyond the Bitcoin Hype - Bain Santiago

    June 13, 2016 | Bain Brief

    By removing central intermediaries, simplifying connections between counterparties and recording data on a tamper-proof block chain, distributed ledger technology has the potential to improve the speed, transparency and efficiency with which payments are made.

  • Global Digital Insurance Benchmarking Report 2015

    July 15, 2015 | Bain report

    Bain’s new benchmark survey of 70 property and casualty insurers and life insurers worldwide finds that four pathways can help companies realize digital success.

  • IT in M&A: Increasing the Odds of a Successful Integration - Bain Santiago

    February 12, 2014 | Information Technology | Bain Brief

    In every merger or acquisition, companies integrating their IT systems face two conflicting needs. The business wants to start cross-selling the products and services of the newly combined organization as quickly as possible to increase revenues.