Press and news

  • Long live the physical storefront - Bain São Paulo

    July 02, 2015 | Digital, Retail | No Varejo | Media mention

    Erika Serow, the leader of Bain & Company's Retail practice for North and South America, explains why physical stores still matter. (Full article only available in Portuguese)

  • How to maintain your physical store - Bain São Paulo

    June 26, 2015 | Digital, Retail | Forbes Brasil | Media mention

    Maintaining physical retail stores no longer appears to be a good business decision. However, Erika Serow, a partner with Bain's Retail practice, indicates that this is not actually the case. (Full article only available in Portuguese)

  • Why financial institutions need a new model for using technology - Bain São Paulo

    May 26, 2015 | Digital, Financial Services | Executivos Financeiros | Media mention

    People are expecting more from their banks, asset managers and insurance companies. In 2013, more than half of customers' interactions with banks occurred online or using mobile devices, according to a global study by Bain & Company. (Full article only available in Portuguese)

  • Recommending is more difficult than it looks - Bain São Paulo

    February 10, 2015 | Digital, Retail | Valor Econômico | Media mention

    Customized recommendations of products and services to online users are a major focus of digital retailers. However, this still shows few results in Brazil. (Full article only available in Portuguese)

  • Delays in identifying web attacks increase losses - Bain São Paulo

    June 16, 2014 | Digital | Valor Econômico | Media mention

    In the last twelve months, a series of cyber attacks on global companies astonished investors. It was determined that on average, companies take 210 days to discover security breaches within their systems. (Full article only available in Portuguese)