Articles and media coverage

  • Managing promoters - Bain Seoul

    July 17, 2015 | Customer Strategy & Marketing | Maeil Business Newspaper

    It is increasingly difficult to acquire new customers as consumers are bombarded with information. The easier access to information has decreased attention spans and increased expectations for quality products and services, leading to higher costs of customer acquisition than ever.

  • Are you listening to your eyes? - Bain Seoul

    July 06, 2015 | Strategy | Maekyung Economy

    Communication skills are the biggest leadership trait of all. But one thing that has continued to be a major communication roadblock for many executives and CEOs is that they simply talk too much and do not spend enough time listening. (Full article only available in Korean)

  • Managing sustainable growth - Bain Seoul

    July 03, 2015 | Strategy | Maeil Business Newspaper

    Year after year, one key theme that arises is that it is incredibly difficult to grow. Growth is more than simply increasing a company's revenue to gain financial benefit; it has a much greater impact. Without growth, people will not join a company where they see no vision.

  • Complexity management - Bain Seoul

    June 22, 2015 | Performance Improvement | Maekyung Economy

    Complexity creates headaches and management issues, yet we see companies inadvertently create complexities in their organizations that are highly dysfunctional and downright ineffective.

  • How loyal are you to your company? - Bain Seoul

    June 08, 2015 | Customer Strategy & Marketing | Maekyung Economy

    Being loyal to your company is a noble notion, but it doesn't always feel applicable to modern times when rotating jobs is as normal and widespread as fashion changes. What makes you loyal to your employer, and vice verse?

  • Mobile commerce - Bain Seoul

    June 04, 2015 | Digital, Retail | Retail Magazine | Media mention

    Jihye Song, a partner with Bain & Company, shares her insights on the changes that mobile will bring to the retail industry, how companies should be prepared and how to construct a win-win mobile ecosystem for all. (Full article only available in Korean)

  • Ownership series: Talent management - Bain Seoul

    June 01, 2015 | Organization | Dong-A Business Review

    Recruiting, talent development and performance review departments often operate separately, without collaboration. As a result, employees' capabilities identified in the hiring process are not linked to placement and training programs.

  • RAPID - Bain Seoul

    May 26, 2015 | Strategy | Maekyung Economy

    One of the most difficult aspects of being in top management is effectively managing your time. As you get higher in the organization, you may feel that if you don't control or own your schedule, you will simply move from meeting to meeting without adding much value.

  • First 100 minutes, hours and days of a new CEO - Bain Seoul

    May 11, 2015 | Strategy | Maekyung Economy

    We hear a lot of about the "golden period." A CEO's first 100 days in the role typically determine the course of action for the future. If you miss this valuable time slot, your actions can lose their effectiveness and you become less likely to recoup from disasters.

  • How can companies acquire customer data while building customer loyalty at the same time? Ask permission.

    May 11, 2015 | Private Equity | Press release

    According to a new Bain & Company survey, more than half of consumers will share personal data willingly if asked and data use and protections are defined