• China hospitals: Complicated prescription

    May 19, 2015 | Private Equity | Asian Venture Capital Journal | Media mention

    , a partner in Bain & Company's Hong Kong office and co-author of Bain's Global Healthcare Private Equity Report 2015, "Recent liquidity events have given people confidence and they're seeing the value creation opportunity."

  • Motivate Employees with Values, Not Red Tape

    April 17, 2015 | Bangkok Post

    Rather than develop a rigid framework of rules, high-performing companies lay out clear principles for how people work together.

  • Motivating staff with values, not red tape

    April 17, 2015 | The Business Times (Singapore)

    High-performing companies develop adaptive operating models that empower their employees to solve problems as they arise.

  • Adapting Your Operating Model to Win Customers

    April 17, 2015 | Bangkok Post

    Successful companies ensure that each element of their operating model works together to meet customer needs and priorities.

  • Adapting your operating model to win customers

    April 10, 2015 | The Business Times (Singapore)

    An operating model that puts customers first defines accountability at every rung of the ladder.

  • How to jumpstart a stalled process

    April 02, 2015 | The Business Times (Singapore)

    When there's a persistent gap between strategy and execution, the culprit is usually an obsolete or misaligned operating model. Individual changes such as adjusting spans and layers may help, but an integrated solution will provide deep-seated, enduring change.

  • When Weak Operating Models Happen to Good Strategy

    April 02, 2015 | Bangkok Post

    When there’s a persistent gap between strategy and execution, the culprit is usually an obsolete or misaligned operating model.

  • Most Indian companies are yet to embrace time management: James Root

    February 16, 2015 | Organization | Business Standard | Media mention

    Bain & Company's time management survey released last year reveals that top executives lose thousands of hours each year responding to emails and sitting in unproductive meetings, and the losses snowball through their organizations.

  • Making the Most of China's E-Commerce Boom

    January 21, 2015 |

    To win in China, the most successful companies not only serve customers throughout the online shopping journey, but use what they learn at each stage to continually innovate and disrupt their digital business models.

  • The common currency of customer-centric firms

    December 16, 2014 |

    Companies need simple, standard systems to measure and track how their customers are responding to their products and services, and then get their front-line to respond to the feedback.