Publications

  • Big Brands Confront Big Changes at US Grocers

    July 28, 2017 | Bain infographic

    Large consumer product companies are at a crossroads as several trends transform the grocery industry.

  • How to Build Better Customer Episodes

    May 25, 2017 | Bain infographic

    Companies can successfully manage these important interactions with four easy steps.

  • How Big Brands Can Prepare for US Grocery's Tectonic Shifts

    March 08, 2017 | Bain Brief

    As US consumer trends shift and grocers react, consumer goods companies face massive risks to their growth and profit formulas.

  • Running the Business through Your Customer's Eyes

    February 09, 2017 | Bain Brief

    To create a truly excellent customer experience, more companies are turning to new key unit of management: the episode.

  • The Elements of Value

    October 12, 2016 | Bain interactive

    What do consumers value? Bain research has identified 30 Elements of Value in four categories.

  • The CEO Agenda: Ambition

    September 30, 2016 | Bain video

    How CEOs can stretch their ambition to reach all aspects of the business, from technology to transformation strategy.

  • The CEO Agenda: Sustainability

    September 30, 2016 | Bain video

    In order to achieve lasting success, a CEO must approach the first years as a marathon rather than a sprint.

  • The CEO Agenda: Strategy into Action

    September 30, 2016 | Bain video

    Great CEOs know how to cut through complexity and keep the organization focused.

  • The Elements of Value

    August 09, 2016 | Harvard Business Review

    Understanding the 30 elements of value can help managers creatively add value to their brands, products and services and thereby gain an edge with consumers.

  • Brexit: What It Means for the Global Economy

    June 28, 2016 | Bain video

    Karen Harris, managing director of Bain's Macro Trends Group, discusses the possible economic implications for Europe, Asia and the US.