Suddenly, America's shift to electric vehicles is in top gear. A
recent Senate bill proposes switching half of America's cars and
trucks to electric power by 2030. Cities across the U.S. are
actively promoting the adoption of electric vehicles. Even the
hometown of big oil and gas is aggressively chasing a new title:
the nation's electric-car capital. Houston created a fleet of
electric-powered vehicles and partnered with Nissan and Reliant
Energy to establish a network of electric charging stations. But
while federal, state and city governments push the new technology,
the question now is: How many U.S. drivers truly want to drive
electric vehicles? And, what exactly are these customers looking
for?
The first question is a challenge due to the higher cost of
electric vehicles, which depend on batteries that are still
expensive. Bain & Company's customer research shows that if the
total cost of electric vehicles (vehicle price plus fuel and
maintenance charges) is comparable with conventional cars, current
global sales of electric vehicles would be as much as 1.5 million
units annually - with more than 500,000 units sold in the United
States.
Figuring out who will buy electric cars now - when there's still
a cost disadvantage - is complex. According to Bain's recent market
research, potential demand for electric vehicles will come from
four distinct customer segments with varying degrees of interest.
These are: the eco-friendly "green innovators;" the
budget-conscious "cost-shoppers;" the risk-averse "laggards;" and
finally the eco-prestige, high-end customers. We call this last
influential group "Premium 2.0," because the needs and the purchase
preferences of these demanding electric-vehicle customers will
redefine the high-end auto market.
Our research shows that in the U.S., it's the up-market Premium
2.0 customers who will lead the adoption of the new technology.
This group is willing to put up with technology glitches, a low
vehicle range and other performance issues as long as they are the
first to drive the innovative and cool new electric cars. In fact,
Bain's research has identified a potential market of about 350,000
such premium customers worldwide - up to half of them in the U.S. -
who would be ready to buy an electric vehicle today, even if it's
priced at about $12,000 above a comparable conventional car.
That brings us to the sell side. The emergence of the Premium
2.0 shopper as the first sizeable customer segment - as opposed to
green innovators - will have huge implications for how car
manufacturers design, market and package electric cars in the
United States. Just as iPhone customers pride themselves on being
distinct from other mobile-phone users, these prestige customers
seek cachet for the extra cash they're willing to spend for the
first generation of electric cars.
The nascent market for electric vehicles could be a disruptive
force that challenges the dominance of leading carmakers. Potential
Premium 2.0 customers in the U.S. currently drive a mix of
conventional premium German, U.S. and Japanese brands. When asked
which car manufacturer they would buy an electric vehicle from,
many listed both Japanese and German brands, with U.S. brands
trailing behind.
While Premium 2.0 customers will lead the charge for electric
vehicles, other consumers will soon follow. According to Bain
analysis, as usage and volumes increase and technology improves,
battery prices could fall by 60 percent by 2020. That would further
accelerate consumers towards a new energy future - one that relies
less on oil and generates fewer carbon emissions. With Texas
increasingly generating power from renewable wind energy and
Houston steadily installing charging infrastructure, the future for
electric vehicles, at least in this corner of the U.S., seems
bright.
Steinhubl is a partner in Bain's Houston office and co-leads
the North American oil and gas practice. Leis is managing director
of Bain & Company's Houston office and co-leads the North
American oil and gas practice.