When a person's life is threatened, the body adapts superbly for
fight or flight. Blood flow is diverted to the lungs and other
critical areas. The pupils dilate to improve vision, and hearing is
sharper. Breathing, heart rates and response times accelerate. The
odds of survival improve.
If only a company could respond so brilliantly to the dangers of
a downturn. Instead, executives often struggle to distinguish
between core activities and less-vital functions. They look inward
rather than outward. Their decisions are hampered by loss of
concentration, diminished creativity and an inability to perceive
and learn from new information. When that happens, the odds of
survival deteriorate.
The goal of strategy in a downturn is to help you end up on the
right side of the mortality tables-not just surviving but poised
for growth, as Darwinian forces eliminate weaker competitors. To
build that strategy, you need to know exactly where you will
compete, how you plan to win and how you will mobilize the
organization to implement the strategy.
View the larger version of this chart

Where to compete: defining the core
In good times, companies expand their operations. They add
product lines, expand into new geographic areas and customer
segments, and even experiment with new business models. Then comes
a downturn. The company can no longer do everything it once did,
and the decisions about where to focus can be agonizing.
Bain's analysis shows that concentrating on a company's core
business dramatically improves the odds of success in a downturn.
About 95 percent of the companies that we call sustained value
creators-those that maintained at least a 5.5 percent real growth
rate in revenue and profit over 10 years while earning back their
cost of capital-are leaders in their core businesses. Strong cores
also helped this group perform better and recover faster in the
last downturn: average net profit margins bounced back to 6.5
percent in 2002, only slightly below pre-recession levels in 2000.
Their competitors fared much worse, with average net profit margins
falling to around 1 percent during the same period, a drop of about
3 percentage points. Again, it's like the human body: faced with
threats, it relies on the fundamental systems at its core that
afford the best chance of survival.
Procter & Gamble, for instance, has always owned a strong
set of brands with loyal customers in many segments. In recent
years it has reinforced those all-important customer relationships
through continuous innovation designed to deliver specific benefits
to customers. As a result, P&G can compete effectively-and
retain more of its customers-in any area where it decides to focus
these capabilities.
How to win: the repeatable, adaptable model
The key to a strong core business is a repeatable formula that
allows the company to reinforce and expand the core in ways that
won't later require retrenchment. The formula defines how the
company intends to win. Its repeatability conditions the
organization to move quickly and instinctively, the way years of
practice helps great athletes develop the muscle memory that
enables them to compete at the highest levels.
In our experience, most successful strategies are based on some
kind of repeatable model that strengthens and expands the core. The
power of a repeatable model is its simplicity. Everyone in the
organization, in effect, knows the business's priorities, and has
the skills and capabilities to make the core as strong as it can
be. They can move fast when opportunities arise. In a slow economy,
all that is invaluable.
Repeatable, however, doesn't mean unchanging. In fact, Darwin
would say that adaptability is at least as important as fitness for
survival, and recessions have a way of accelerating Darwinian
shakeouts. The reason, of course, is that nothing holds steady in a
downturn. Companies must make tough choices about which markets
they can compete in most effectively and then revisit those choices
as new information becomes available. They must make hard decisions
about where they will develop world-class capabilities and assets
and where they will be satisfied with "good enough" for now. Those
decisions, too, need to be revisited regularly.
Often, the keys to adapting a company's repeatable model are
found within the company's existing business. Unilever, for
instance, has responded to recessionary trends in the US and Europe
by expanding an innovative rural distribution model led by women's
self-help groups to several emerging markets. Hindustan Unilever's
shakti program, which enables unemployed rural women in India to
set themselves up in business as direct-to-home distributors of
Unilever's consumer products, is being adapted to Sri Lanka,
Vietnam and Bangladesh. The women sell the products-usually in
small, inexpensive packages-in rural villages not reached by other
distribution channels. Unilever aims to use the low-cost
distribution network to tap fresh avenues of growth in Asian,
African and Latin American markets.
Readthe full articleto
learn more about how leading companies have adapted their
strategies in turbulence.
James Allen is a partner with Bain & Company in London
and is co-leader of the firm's Global Strategy practice. Darrell
Rigby is the head of Bain's Global Retail practice.