As the world's economy speeds up—all the more tangible in
economically booming India—company evolution will be faster, just
as evolution of organisms in a changing environment is hundreds of
times faster than at the bottom of the sea. Firms that don't
redefine face a higher risk of going out of business.
While the pace is accelerating, the cyclical process of
regeneration is predictable and universal. Many human and natural
phenomena follow foreseeable cycles, such as our biorhythms, or the
phases of the moon, which allow us to chart and understand them
better.
A similar process of regeneration exists in business, which we
call the Focus-Expand-Redefine (F-E-R) cycle.
It sounds simple, but companies—more now than ever—need to be
acutely aware of which phase of the F-E-R cycle they are in to
safely negotiate the increasingly turbulent crosscurrents of the
global economy.
In the Focus phase, a company concentrates on building its core
business to its full potential. In the Expand phase, it takes
advantage of its capabilities and market position to move into—and
conquer—adjacent markets. But inevitably, many companies
experience dwindling growth and profitability, or a direct threat
to the core, from a new competitive model with inherently superior
economics. This is the time to Redefine the core.
Core And Beyond
Some businesses, however, have successfully remained in the Focus
stage and extracted tremendous value by sticking to their core.
India's Hero group, the country's top seller of motorcycles, is one
such case.
In the early 1990s, Hero was quick to seize on the customer
shift from scooters to the fast-growing motorcycle segment through
its company, Hero Honda. By turning the spotlight onto
motorcycles—which witnessed 26 per cent compounded growth from
1993 to 2000—it assumed leadership in the two-wheeler industry
from Bajaj and surged ahead of rival TVS.
Its efforts to strengthen its two-wheeler core paid off in other
ways: the share of Hero Honda in overall group sales rose to around
80 per cent in 2006 from slightly over 40 per cent a decade
earlier.
On the other hand, the Bajaj Group did not zero in on its
two-wheeler business—Bajaj Auto—with such gusto and lost its way:
the share of two-wheelers in overall group sales in 2006 was around
60 per cent, basically unchanged from 1996. Unlike Hero, a large
percentage of Bajaj's sales continued to come from its other
businesses in steel, electrical equipment and sugar.
The fallout? By March 2003, Bajaj was significantly behind Hero
in the two-wheeler market; a dramatic shift in fortune from March
2000 when it had close to double Hero Honda's share.
For other companies, each stage of the F-E-R cycle helps fire
and drive the next. Success at the Focus phase provides the fuel to
move to adjacency expansion: in other words, into a business
relatively close to the core. Success at adjacency moves often
provides the growth—and breathing room—to redefine your business
model over time, or add a new core.
As India's economy grows strongly, many of its companies are in
the Expand phase. Take Bharat Forge, for instance. In recent years,
the auto parts maker and the world's second-largest forgings
company has moved into geographies such as the US and Germany
through strategic acquisitions with the aim of boosting sales.
In 2003, it bought Carl Dan Peddinghaus, one of Germany's
largest forging companies, gaining access to car makers BMW, Audi
and Volkswagen. Two years later, it acquired Michigan-based Federal
Forge, which gave it a foothold in General Motors and tyre maker
Goodyear.
Bharat Forge's adjacency strategy has hit pay dirt: its
worldwide revenues soared from $137 million in 2001 to $741 million
by March 2007. It is reported to be eyeing acquisitions and
greenfield projects in China and, once again, in the US.
Other Indian companies, too, have made a habit of moving into
related adjacencies. ICICI Bank, India's biggest private bank, is a
high-profile example.
From its core banking sector in the early 1990s, it has leapt
into multiple adjacencies, including non-life insurance and travel
portals. The company has also expanded into new countries,
including Russia, the US, Britain and South Africa, and plans to
set up more branches overseas.
However, it's not always smooth sailing. Companies face risks as
they look at the Expand phase of the cycle, such as premature
abandonment of the core into distant adjacencies—stemming from
failure to see the full potential of a core business—as well as
hasty leaps into adjacencies that were further and more difficult
to develop than recognised at first.
Another timing error that companies face is the failure to start
redefining quickly enough when profitability declines or a new
competitive model becomes a threat.
A third and final timing error in the cycle is plain old
inattention, or taking the core for granted. This could be fraught
with risk, as a once clear, low-cost leader can be mimicked,
allowing competitors to catch up.
Redefinition: Pay Attention
But cycles often play out over decades, lulling managements into
complacency and making it imperative for CEOs to perceive the need
to redefine early. One company that paid attention soon enough was
General Dynamics, which perceived a major profit pool collapse
ahead of it competitors.
In 1984, General Dynamics reigned as America's largest defence
company, with comfortable revenues of $7.8 billion. But with US
defence expenditures dwindling in the late 1980s and early 1990s,
it underwent one of the most thorough transformations in business
history.
By 1992, it had reduced itself to three core businesses and $3.5
billion in revenues, a 70 per cent downsizing in three years. Its
transformation included selling businesses ranging from aerospace
to land systems. It then followed this up with selective
acquisitions to bolster its profitable submarine core and build a
new, related core in electronics and information systems for
defence programs.
Its redefinition has held the fourth largest US defence
contractor in good stead over the years. The company's net profit
in 2007 rose 22 per cent to $2.1 billion year-on-year. Total sales
in 2007 increased 13 per cent to $27.2 billion over 2006, a nearly
eight-fold rise from 1992.
The key to General Dynamics' resurgence was a major study it
commissioned in the early 1990s of its demand and asset values for
every sector in which it participated. This was an unusual step as
Bain studies show that managers typically spend less than 3 per
cent of their time developing a long-term view of their industry.
It helped the defence contractor see the writing on the wall before
other defence companies, and perfectly time its redefinition.
In your own planning, ask yourself if you are probing into each
phase of the F-E-R cycle in a balanced way. Are you sure where you
are? What are the warning signals to look for? Answering these
questions could help you change your strategy or redefine—before
it is too late.
Chris Zook is a Bain & Company partner who leads the
firm's Global Strategy Practice and is based in Amsterdam. Ashish
Singh is the managing director of Bain & Company, India and is
based in New Delhi.