In some industries, such as chemicals, paper, and steel, market share and profitability are inextricably linked. But for premium brands, market share alone does not drive profitability.
When a company consistently delivers superior value and wins customer loyalty, market share and revenues go up and the cost of acquiring new customers goes down.
HIGH PERFORMANCE ORGANIZATION
An approach called RAPID® can help companies unclog their decision-making bottlenecks by explicitly defining roles and responsibilities.
Many businesses consider layoffs a necessary evil in a weak economy. But downsizing in a downturn can do more harm than good.
MAXIMUM ENTERPRISE VALUE
Top private equity firms know how to transform businesses and create exceptional returns for their investors. They typically rely on four management disciplines to succeed.
Learn more about some of the most provocative and enduring articles written for Harvard Business Review by Bain authors in this 40th anniversary collection.
How Net Promoter companies thrive in a customer-driven world.
Five steps to breakthrough performance in your organization.
A return to growth in turbulent times
How the best managers get outstanding results
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