There's plenty to learn from Amazon and Uber, but B2B companies demand their own digital approach. READ MORE
To create a truly excellent customer experience, more companies are focusing on the episode. READ MORE
Research shows frontline managers can play a pivotal role in helping women ascend. READ MORE
Technology companies are adapting to sell cloud to the growing number of more-mainstream buyers. READ MORE
Delivering both cohesion and resilience.
Are shoppers giving you credit for your pricing positions?
Take a systematic approach to manage the uncertainty around distributed ledger technology.
As luxury resets to a new normal, strategy becomes paramount.
Costs won’t fall out unless you overhaul the operating model.
Integrated planning allows utilities to manage the inﬂux of electricity from new sources.
These phone-centric operations, reimagined and reenergized, can hold the key to retail banking’s digital future.
Companies that invest in their digital maturity are able to differentiate and drive business outcomes.
We review sales results from the holiday season and share the most important trends for retailers to act on in 2017.
Cost savings hinge on promoting mobile adoption.
A new generation of consumers—the millennials—represents a compelling opportunity for the diamond industry.
The election of a Republican president, combined with Republican control of both houses of Congress, has the potential to reshape the healthcare market landscape.
Category leaders with highly focused portfolios deliver the best returns.
Why do customers keep visiting tellers and calling the contact center?
Not if they simplify the organization to reduce costs and accelerate growth.
Physical and digital retailers share the common goal of implementing successful online-to-offline strategies.
A receding tide exposes the problems in China’s retail distribution system.
How can Australian consumer goods companies proﬁt from China’s hunger for natural, safe and healthy products?
Bain’s Macro Trends group offers a post-election analysis of the business environment after the US election.
Europe is moving to further systematize the delivery of healthcare.
Current digital tools are creating opportunities in customer loyalty beyond basic coverage.
We’re beginning to see what the next generation of successful companies will look like.
Strategies designed for uncertainty reduce risks.
Companies are turning to M&A to get ahead of digital disruption in their industries.
Many rewards programs do not generate enduring loyalty.
Get proper credit from consumers for your chosen price position.
With mobile, marketers can capture the "magic" of the medium.
The booming interest in digital advertising may not be enough to get consumers to purchase your brand.
Embracing the digital revolution is not just about technology.
Winners will tailor their acquisitions approach to the types of deals they pursue.
CEOs who are passionate about change need to support the front line.
Do you have the Founder’s Mentality?
We wrote the book on it.
Learn more and get your copy today.
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